We are looking for a Weddings & Special Events Coordinator to join our team here at the award winning Highfield Park Hotel. The hotel is set in 35 acres of beautiful Hampshire countryside, providing a delightful backdrop to the many weddings and events we host year-round. LuxLife Global Excellence declared us the ‘Best Luxury Country Hotel in Hampshire’ - we love what we do here and we strive to deliver the highest standards for our clients.

Responsibilities:

• Delivering exceptional customer service to every client, from the point of initial contact through to in-person show-rounds and all communication in between
• Successfully convert enquiries into bookings
• Prepare thorough and accurate proposals based on enquiries, and maintain clear communication with clients through to planning and final detail meetings
• Manage all administration related to enquiries, follow-ups and bookings
• Represent Highfield Park at internal and external wedding events including fayres/open days/open evenings
• Updating and managing 3rd party websites

Experience:

• Previous experience in event planning or hospitality industry is preferred
• Experience in Sales would be helpful
• Strong organizational, administrative and time management skills
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet tight deadlines

This role requires a minimum of 3 days per week based in the office, Monday-Friday, which may include evening shifts where necessary for clients who require evening meetings. The successful candidate will also be available for a minimum of 2 weekend days per month. Specific hours and days can be discussed at interview.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by the employer.

Job Types: Part-time, Permanent

Pay: £14.00 per hour

Expected hours: 21 - 32 per week

Benefits:

• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: In person