Were Hiring!

Seasonal Arcade Host

Were looking for a Seasonal Arcade Attendant at our Summerfields Location! As a seasonal arcade host you will be friendly, outgoing, approachable, confident and have a passion for customer engagement and service. You will help to ensure everry customer who comes through our venue leaves happy, providing help and advice whenever you can. Reliability and punctuality are essential, and you will need to be flexible to changing shift patterns.

All candidates must be over 18 years of age to comply with Gambling Laws.

Job Title: Customer Service Representative

Duties:

• Provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues
• Handle a high volume of incoming calls, emails, and chats from customers
• Assist customers with product information, order status, billing inquiries, and general questions
• Process orders, returns, and exchanges accurately and efficiently
• Maintain customer records and update account information as needed
• Collaborate with other departments to ensure timely resolution of customer issues
• Follow company policies and procedures to ensure consistent service delivery
• Identify opportunities for process improvement to enhance the customer experience

Requirements:

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication skills, both verbal and written
• Strong problem-solving skills with the ability to think quickly on your feet
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficient in using computer systems and software applications
• Ability to work independently as well as part of a team
• Flexibility to work varying shifts, including evenings, weekends, and holidays

We offer competitive pay, comprehensive training, and opportunities for career growth. Join our team of dedicated professionals who are committed to providing exceptional service to our valued customers.

To apply for this position, please submit your resume and cover letter detailing your relevant experience and qualifications. Only qualified candidates will be contacted for an interview. Thank you for considering this opportunity with our company.

Job Types: Full-time, Part-time

Pay: £11.44 per hour

Benefits:

• Company pension
• Employee discount
• Flexitime
• On-site parking

Schedule:

• Day shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• NR293NW: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person