Location: Grittleton House, Wiltshire (Cotswolds)

Position: Full-time (37.5 hours per week, includes weekends)

Salary: From £27,000

Grittleton House is a stunning, family-run wedding and events venue nestled in the heart of the Cotswolds. We are thrilled to be expanding our small, friendly, and dedicated team with the addition of a Weddings & Events Coordinator.

What You 'll Do

Sales & Customer Service

• Respond promptly to all enquiries via phone, email, and online platforms
• Showcase our venue by conducting viewings with prospective clients
• Build relationships with potential customers, planners, agencies and convert enquiries into bookings
• Proven sales experience with a proactive approach to securing bookings, increasing conversions, and upselling venue services to maximize revenue and attract more weddings and events
• Maintain accurate records and track enquiries using a CRM system
• Collect and manage client feedback and reviews

Event Management (Planning & Execution)

• Manage weddings, private events, and corporate functions from enquiry to execution
• Work closely with couples, clients, and event planners to coordinate every detail
• Collaborate with internal teams and external suppliers to ensure seamless events
• Prepare key event documents, such as schedules, table plans, rooming lists, and invoices
• Oversee events on the day, ensuring everything runs smoothly
• Plan and coordinate marketing events such as Open Days and Taster Evenings

Additional Responsibilities

This role requires flexibility, as you may be required to take on various ad hoc duties to support the smooth running of the venue and events.

What We 're Looking For

• Proven experience in weddings and events and a strong background in sales and hospitality
• A confident and friendly personality with excellent people skills
• Strong organisational skills and attention to detail
• Sales experience with a proactive approach to securing bookings
• Strong computer skills with experience of MS Office and Excel, previous experience of using a CRM system to manage client enquiries and bookings would be useful
• A team player with a passion for delivering exceptional service
• Flexibility to work evenings and weekends
• Ability to work independently, manage your own day and diary, and make responsible decisions on behalf of the couple/client and the company

Working Hours

The shift pattern will vary depending on the event schedule, including weekend work:

• Non-event days: 9:00 AM - 5:00 PM
• Wedding days: 8:00 AM - 3:00 PM
• Other events (parties, corporate, PR): Shift patterns will vary

Benefits

• Company pension
• On-site parking
• Social events
• 28 days holiday
• Discounted events
• Bonus

To apply, please send your CV and a cover letter to mail@grittletonhouse.co.uk

Application deadline: 29/03/2025

Job Type: Full-time

Pay: From £27,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company events
• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Weekend availability

Ability to commute/relocate:

• Chippenham SN14 6AP: reliably commute or plan to relocate before starting work (required)

Experience:

• wedding industry: 2 years (required)
• Sales: 2 years (required)

Work Location: In person

Reference ID: Wedding Co-ordinator Full Time
Expected start date: 14/04/2025