Customer Service Assistant

at The Bakehouse and grill
About the job
ONSITEKelso, Roxburgh, Ettrick and Lauderdale, ScotlandPart-Time ~ Permanent
Open to new applications

We are thrilled to announce that The Bakehouse and Grill ,our family-run business with a rich heritage in Kelso and Earlston , is on the lookout for a passionate individual to join our team! Whether you’re seeking a part-time or full-time employment, we want someone who shares our commitment to delivering exceptional service across our two facilities in the Scottish Borders.

.While food and beverage experience is a plus, it’s not essential. What matters most is your enthusiasm and dedication to upholding our legendary reputation with customer service at the forefront of our business

As this role will involve operating out of both our outlets in Kelso and Earlston , a driving licence is essential ,

our package will allow flexibility with limited weekend shifts (Saturdays only )however there will be some early starts in the morning.

Our company The Bakehouse and Grill, formerly known as Jackie Lunns, is a family-run business with outlets in Kelso (also our bakery) and in Earlston in the Scottish Borders. Run by Pauline and Max Robbie, both Borderers, the company has its roots going back to the last century.The Bakehouse has continued to grow year-on-year and has been driven not only by delivering high quality products but also by ensuring that the customer receives service second to none.As part of our medium to long-term plans, we are looking to boost our great team with role to allow us to continue to evolve our product line and allow our staff to become more multi-skilled. We firmly believe in looking after our staff and encourage longevity in the company, allowing our staff to grow with the business and potentially move on to more senior and management roles.We are looking for conscientious, hard-working people who can work in a team to deliver a product and service that our customers expect and deserve. We want friendly, happy people who will put the customer first and be willing to truly be part of a team. In return, we offer a friendly, flexible working environment with a competitive salary and the opportunity to be trained into management roles, should you wish.

As a company, we believe in giving people a chance, no matter what age or experience. If you can demonstrate willingness to work hard and learn, then you’ll have the opportunity to succeed.If you are interested in an opportunity to be trained in the management of this fast paced industry, or even if you simply want to work in an environment that looks after its staff, please send an email to Gordon at the email address below. If you have a current C.V., please send that alongside an introductory note. If you don’t have a C.V., don’t let that put you off! Simply send Gordon an email telling him about yourself and any relevant life experience. School leavers and stay-at-home mums and dads wishing to re-enter the workplace are encouraged to apply.Experience in the industry or in retail front of house is useful but not essential. We are simply looking for the next long term staff members with great work ethics and the desire to be part of an amazing team.If this could be you, please reach out!Salary and packages will be discussed in depth with the correct individuals subject to experience and capabilities.

info@thebakehouse.shop

Job Types: Full-time, Part-time

Pay: £11.00-£12.50 per hour

Additional pay:

  • Yearly bonus

Benefits:

  • Additional leave
  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • Flexitime
  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

  • customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location: In person

Reference ID: JL1002

TB

The Bakehouse and grill

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