Overview
As a small family business this is an exciting opportunity for the ideal candidate to support a small business with the daily administrative office tasks, driving sales and processing orders and supporting the running of a small warehouse function. As a hands-on role that at time can be physically demanding with a variety of administration duties such as purchase order entry, driving sales and packing and picking orders this needs to be a flexible individual with a “can-do” attitude. Suitable for someone who likes a variety in their role and can be trustworthy and fit into a small team.

Duties

• Support the day to day running of the organisation handling a variety of administrative tasks
• Support of warehouse duties such as receiving and dispatching deliveries into and out of the warehouse
• Answer and manage incoming phone calls in a professional manner
• Respond to emails promptly and efficiently
• Carry out quotations providing accurate information
• Develop proactive sales marketing campaigns with email/phone and trade shows as platforms
• Health and Safety awareness and control
• Processing orders from online channels/phone calls or via email
• Supporting customers with general product enquiries
• Data input of customer details
• Managing all shipping and freight aspects of the business from booking transport, quotation, customs and paperwork and picking the orders and liaising with couriers and pallet networks- this can be boxes and pallets
• Supporting a small local family business with other general duties as and when required which may include, attending international and nationwide trade shows/opening and closing the site as a key holder.

Qualifications

• Pleasant attitude and trustworthy
• 12 months of demonstrable experience in a similar role
• Advanced skills in MS Office (excel/email/word) and office management software
• Familiarity with driving outbound sales via email, phone and trade shows
• Excellent written and verbal communication skills
• Ability to do at times a manual and technical role
• Ability to work in a small family-run business and be prepared to “get stuck in” with a variety of tasks and demonstrate a trustworthy, self-motivated attitude approach without supervision
• Line management experience as the intention is for the role to include management of warehouse staff

if you are looking for a freindly small business with opporuntuies to develop and expand , we would welcome your application.

Job Types: Full-time, Permanent

Pay: £27,182.00-£28,281.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• No weekends

Application question(s):

• Are you willing to be flexible and understand at imes the role may be physically demanding?

Experience:

• Microsoft Office: 1 year (required)

Location:

• Cannock WS11 7GD (preferred)

Work Location: In person

Application deadline: 30/03/2025
Reference ID: Sales and Office Manager