Xtremepush is a multi-channel engagement solution powered by a built-in, real-time customer data platform. With over 200 different sports betting and iGaming brands using the platform, we are one of the leading providers of customer engagement solutions in the iGaming industry. Xtremepush has gone through a period of phenomenal growth in terms of both its product offering and its client roster, winning awards for its customer support and onboarding teams. Our product has recently been enhanced with gamification features, including free-to-play games and a loyalty lobby offering.

We are seeking a Product Owner to join our Engage function, which focuses on marketing communication, campaign management, and engagement-related features. This role is ideal for someone with experience in Agile environments and a passion for delivering impactful product solutions. You will work closely with the Senior Product Manager to refine and execute the product roadmap while collaborating with the development team to ensure timely delivery of high-quality features.

Key Responsibilities

Backlog Ownership and Prioritisation:

• Own and maintain the product backlog, ensuring user stories and acceptance criteria are clearly defined.
• Work with the Senior Product Manager to align backlog priorities with business objectives and customer needs.
• Balance feature requests, technical constraints, and business goals to optimise delivery.
• Contribute to roadmap discussions and long-term product planning.

Delivery Collaboration:

• Engage daily with the scrum team to clarify requirements and remove blockers.
• Support sprint ceremonies, including backlog refinement, sprint planning, and retrospectives.
• Make trade-off decisions in collaboration with the development team to ensure timely and efficient delivery.
• Participate in the product discovery process to identify new opportunities.

Stakeholder Engagement:

• Collaborate with internal stakeholders (e.g., Sales, Customer Success, Account Management) to gather input for backlog refinement.
• Communicate backlog priorities and development progress, ensuring transparency and alignment.
• Work alongside the Senior Product Manager to ensure tactical execution supports long-term product strategy.
• Gain exposure to customer and market research to inform feature development.

User-Focused Development:

• Advocate for customer needs throughout the development lifecycle to deliver features that provide real value.
• Work with the Senior Product Manager and Product Designer to integrate user feedback into feature development.
• Analyse product performance metrics and contribute insights for continuous improvement.

Metrics and Continuous Improvement:

• Track key delivery metrics and feature performance post-launch, collaborating with Product Manager and other stakeholders to identify areas for improvement.
• Iterate on features based on data-driven insights, ensuring continuous product enhancement.

Your Experience and Qualifications

• Up to 3 years of experience as a Product Owner or similar role within a technology-driven organisation.
• A proven track record of managing product backlogs, creating user stories, and driving successful delivery.
• Hands-on experience working with Agile methodologies (e.g., Scrum or Kanban).
• Strong communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Excellent analytical and problem-solving skills, with a user-focused mindset.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Familiarity with tools like Jira, Confluence, or similar platforms for backlog and project management.
• Bonus: Experience with Customer Data Platforms (CDP) and multichannel marketing.

Location

This is a hybrid role based in Dublin, Ireland or London/Milton Keynes, UK.

About us

Headquartered in Ireland with offices in the UK and US, Xtremepush is an Omnichannel Customer Engagement Platform powered by a built-in CDP. It enables high-velocity companies to build, grow, and retain strong customer relationships through personalised, relevant, and timely communication. With a true single customer view at its core, Xtremepush provides actionable customer intelligence that drives engagement, conversion, and revenue across all channels, while putting customer retention first.