We are recruiting a SEND Complaints and Tribunal Officer within the Special Educational Needs (SEN) Assessment Service in Ealing for a permanent position.

As a SEND Complaints and Tribunal Officer you will work closely with Ealing Legal Services under the supervision of the Lead SEND Complaints and Tribunal Officer. You will lead on the management of SEND appeal cases, disagreement resolutions and provide guidance to EHC Coordinators and the SEN Assessment Service on the law, caselaw and regulations pertaining to education and EHC Needs Assessment Process.

The main areas of responsibility will be:

• Taking the lead in working with our legal team to manage appeals to SENDIST (Special Educational Needs and Disability Tribunals) providing instructions to legal services in relation to specific cases.
• Representing the Local Authority at Tribunal hearings and Mediations
• Effective management of Tribunal appeals, complaints and disagreement resolution
• Provide advice on complex case management.

Please refer to the attached Role Profile for a comprehensive description of responsibilities.

You will also be expected to play a central role in developing and improving the implementation of the Children and Families Act 2014 and relevant legislation.

You will be working within a supportive team and have many opportunities to extend your skills and experience as well as opportunities for progression. Continuous professional development is actively encouraged.

We are based in offices near the centre of Ealing Broadway within minutes of bus, tube and train connections at Ealing Broadway station.

Please note all applications will be determined on merit."

This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role. This requirement relates to Part 7 of the Immigration Act 2016.

This role is subject to Ealing’s enhanced vetting process.

Closing date: Thursday 03 April 2025.

Role Profile:

Ex-Offenders Policy: