Your role is to lead the food and beverage department to deliver consistently outstanding service to all our guests. From small intimate dinners to large corporate events and exclusive weddings.

Our aim at Iscoyd Park is simple, to make our guests feel like our house is their home. Reporting directly to the Food and Beverage Director, you will be given the freedom to run a small but highly dedicated team in your own vision, whilst being fully supported by the entire management structure. You must have a passion for all things hospitality and strive to raise the already high standards within the food and beverage department.

This is a hands-on role, in a family run business where no task is too big or too small. You will be expected to liaise with both wedding managers & bride and grooms, to forge strong relationships with our guests to ensure their expectations are exceeded in every way. Iscoyd park is a very special place that requires a very special person to lead the food and beverage team through an exciting period in the business’ future. With extensive refurbishments due to be completed in April this year, we are looking for an enthusiastic professional that can deliver exceptional standards, whether you are delivering a bespoke wedding for 150 people, or a 10-course tasting menu with wine flight.

Key Responsibilities -

• Be a role model for junior staff members and ensure a culture for high performance across all departments, whilst nurturing new talent.
• Ensure an environment for continuous learning and development.
• Ensure the continued development of Iscoyd Park’s overarching strategy, which includes sustainable growth, environmental responsibility, and financial sustainability.
• Oversee the daily operations of the food and beverage team.
• Develop and implement strategies to improve guest satisfaction and profitability.
• Manage and train staff to ensure high standards of service.
• Monitor and control inventory, ensuring efficient use of resources.
• Handle customer complaints and provide solutions to ensure a positive guest experience.
• Prepare and manage budgets, analyse financial performance, and implement cost-saving measures, including managing staff costings and implementing monthly stock takes.
• Maintain relationships with suppliers and negotiate contracts.
• Ensure a consistent high standard of an integrated guest experience.

Desirable but not essential -

• WSET level 1 or 2
• BIIAB Personal licence
• Proficient in EPOS system
• First aid trained
• Allergen trained
• Proficient in Shield Safety

How to apply?

There are three things you need to do.

1. Send us your CV as you would for most applications

2. Make a video of yourself no longer than 2 minutes long and tell us about yourself and why you’d be great working at Iscoyd Park

3. Send both the CV and a link to your video to us at Ann@iscoydpark.com

Job Type: Full-time

Pay: From £30,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Weekend availability

Experience:

• Hospitality: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 04/04/2025