Head of Ecommerce Marketing and Operations

About The Company:

1st Technologies LTD (trading as bargainhardware.co.uk), a leading supplier of refurbished enterprise IT hardware. Our product range includes servers, workstations, networking, and components from top OEMs such as HP, Dell, Intel, Samsung, and Supermicro, featuring an expansive inventory of over 8,000 lines.

We pride ourselves on a dynamic, can-do culture where getting things done is paramount. Free from excessive bureaucracy, we empower our team to make swift decisions and drive meaningful results. If you thrive in a fast-paced environment focused on action and impact, you’ll fit right in.

About the Role

We are seeking an experienced and strategic leader to drive our ecommerce growth and performance. This role is pivotal in leveraging data insights to boost organic acquisition, optimize configured system sales, and fuel European market expansion. You will take full managerial and P&L responsibility for a team of five specialists (plus oversight of a customer support team of three), ensuring we consistently exceed our sales, performance, and customer satisfaction targets.

Key Responsibilities

Departmental Leadership and P &L Management:

• Take full responsibility for ecommerce budgeting, forecasting, and financial targets.
• Implement processes to enhance team efficiency, accountability, and motivation.
• Analyse performance data to make informed, continuous improvements across the department.

Strategic Marketing, Data Analysis, and SEO:

• Develop and execute marketing strategies with a focus on organic acquisition.
• Lead European expansion initiatives, including localised content for regional audiences.
• Oversee SEO efforts–technical SEO, on-page, and content strategies–to boost rankings.
• Oversee all SEO efforts (technical, on-page, and content) to improve organic rankings and visibility.
• Adjust paid channels (e.g., Google Shopping) based on data insights to complement organic growth.

Product Performance Optimisation and Cross-Functional Collaboration

• Develop a deep understanding of our complex, configure-to-order product catalogue to guide optimization initiatives.
• Work closely with the product team to optimize listings, configurations, and attribute setups–ensuring maximum visibility and sales impact.
• Collaborate with the technical ecommerce infrastructure team to maintain seamless website functionality and robust data integration.
• Coordinate with the Design and Content Lead to enhance product page content and conversion rates.
• Engage with other departments to ensure cohesive, customer-focused strategies across the business.

Experience

• Minimum 4 years in eCommerce
• Proven track record in managing high-performance eCommerce and customer support teams.
• Strong digital marketing expertise with a focus on organic growth and data-driven decision making.
• Proficiency with Magento 2 is highly desirable.

Skills

• Proficiency with SEO and analytics tools (e.g., SEMrush, Moz, Ahrefs, and Google Tools).
• Strong analytical skills to interpret data and drive actionable insights.
• Excellent leadership, communication, and cross-functional collaboration abilities.
• A strategic, results-driven mindset with a passion for optimizing product performance.
• Familiarity with IT hardware or the capacity to rapidly develop deep product knowledge.

Benefits

• Uncapped performance bonus
• 30 days of annual leave (including bank holidays), increasing to 33 days with service, plus holiday buy-and-sell option
• Pension scheme with employer contributions
• Professional development opportunities
• Employee Assistance Programme, GP 24, and Specsavers eyecare
• Employee discounts, cycle-to-work scheme, and tech and home scheme

Location: Ribchester, Preston

Salary: £60,000-£70,000 (plus significant performance bonus)

Office Hours: Monday to Friday, 08:30 to 17:00

Hybrid Working: 2 days at home, 3 days on-site

Job Types: Full-time, Permanent

Pay: £60,000.00-£75,000.00 per year

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Additional leave
• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• Life insurance
• Profit sharing
• Referral programme
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Preston PR3 3XL: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Share how your personal interests and professional journey have prepared you to be the ideal candidate for this position? (Applicants submitting a considered, non-AI generated response to this question are at a significant advantage.)

Experience:

• Ecommerce: 4 years (preferred)

Work Location: Hybrid remote in Preston PR3 3XL