Responsible for project delivery across a wide range of content; both internal business development projects and for Technical Consulting projects with customers. This will involve the establishing of key milestones and deliverables, and adding them to project plans on a JIRA Database, and monitoring completion.

Reports to: Technical Project Manager

Responsibilities:

• Planning, managing and delivering multiple technical services and consulting projects simultaneously ensuring they are on time, within scope and within budget
• Collaborating with stakeholders to define objective, deliverables and success criteria
• Providing regular updates and reports to stakeholders and senior management
• Developing detailed project plans, timelines, and risk assessments
• Monitoring project progress, manage changes and address potential challenges proactively using the project library, JIRA database and other internal systems
• Continuously assessing and evaluating project plans
• Ensuring adherence to industry best practices, company standards, and compliance requirements
• Tracking and monitoring estimated and actual time spent on projects
• Producing project reports for customers containing details of the full project cycle (such as minutes and actions)

Qualifications:

• Minimum two years of experience as an IT project manager in a similar role with a successful track record delivering complex projects and working with external customers
• Strong understanding of project management methodologies (e.g. Agile, Waterfall, Scrum)
• Ability to work as both part of a team and independently
• Highly organised - able to prioritise workload, complete multiple tasks to deadlines and work under pressure
• Self-motivated and a pro-active approach to all tasks. Able to use own initiative
• Perceptive, with the ability to apply judgement, common sense and find practical solutions
• Strong planning, interpersonal and analytical skills, able to communicate well at all levels both externally and internally. Ability to adapt style of communication accordingly.
• Flexible and adaptable approach, open-minded and positive attitude with a good sense of humour
• Proficiency with project management tools such as Jira

This role offers hybrid remote. Office:Home / 60:40

Salary: From £28,000 - £31,000 per annum. This fixed-term role for a period of 12 months, with the possibility to become permanent.

About Us:

Wolfram Research is one of the world’s most respected software companies. We are pioneers in computation and modern data science and we pursue a long-term vision to research and develop the tools to make computation an ever-more potent force in todays’ and tomorrow’s world. Our products include the Wolfram Language, Wolfram|Alpha Knowledge Engine (available through Siri) and Mathematica. We are a growing presence in offering technical services and consulting.

The European Headquarters is based in the heart of the Oxfordshire countryside, offering a collaborative working environment, with a number of onsite perks. With approximately 35 people based in the UK and Europe, we’re looking for a Customer Support Representative to help drive our goals for growth and to help deliver the high level of customer support we provide.

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: £28,000.00-£31,000.00 per year

Schedule:

• Monday to Friday
• No weekends

Work Location: In person