Who are we?
At Bright, we create cutting-edge software for accounting, payroll, tax, and practice management, supported by a team of talented individuals who are passionate about making a difference. Together, we lead the industry with innovative solutions and unparalleled customer support.

We’re all about creating opportunities for businesses to succeed–and for you to shine. Join us, and be part of a supportive, collaborative team that values your voice and contributions.

Why join us?
We believe in empowering people to grow professionally while maintaining balance in their lives. At Bright, you’ll work in a dynamic, inclusive environment that supports your personal and career aspirations.

The Opportunity

As a Product Specialist you will drive the product strategy and development of BrightTax to increase revenue, profit, and customer retention while optimising costs. Run and maintain competitive advantage.

Key Responsibilities

• Take ownership of the product strategy and roadmap to create impactful solutions that resonate with customers and drive measurable outcomes.
• Stay up-to-date and maintain a strong understanding of the Tax software market, identifying competitive trends and new growth opportunities.
• Collaborate closely with customers through research and feedback to design products that truly meet their needs.
• Build and manage relationships with teams across Engineering, Sales, Support, and Partners,fostering collaboration and mutual success.
• Partner with engineering teams to guide product direction and prioritise features that maximise customer value.
• Monitor and analyse product performance metrics, including NPS and P&L, to continuously improve and celebrate success.

Key Deliverables

• 12-month product roadmap with prioritised features and business cases
• Market and competitor analysis reports
• Customer research insights and requirements documentation
• Go-to-market execution plans
• Regular stakeholder communications and progress updates
• Product performance tracking and optimisation

The Person:

• 3+ years of experience in product specialist or related role
• Degree in Business, Economics or Finance (preferred)
• Strong analytical and problem-solving capabilities
• Excellent communication and presentation skills
• Experience with product lifecycle management
• Proficiency with business analysis tools and documentation
• Experience of UK Tax software is a bonus rather than essential
• Experience in similar product category
• Proven track record with successful product launches
• Ability to effectively manage stakeholder relationships, promoting collaboration and mutual success.

Job Types: Full-time, Permanent

Additional pay:

• Performance bonus

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• On-site parking
• Private medical insurance
• Referral programme
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Warwick, CV34 6NH: reliably commute or plan to relocate before starting work (required)

Experience:

• Product Specialist: 3 years (preferred)
• Product lifecycle management: 2 years (preferred)
• Accountancy Practice Management: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Warwick, CV34 6NH