Salary: Circa £40,000 per annum negotiable depending on experience + fantastic benefits
Jisc Grade: TGE3 (internal use only)
Hours: 35 hours per week
Contract: Permanent
Location: Remote. Predominantly remote working, and regular travel is required to Jisc offices and/or customers. Meeting in person is something we value so you may need to travel on occasion to our hub offices.
This position requires the successful candidate to undergo enhanced background screening checks.

About Jisc:
Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Our talented people bring their own unique skills and experience to empower our members and customers with the technology they need to succeed. Take your next career step with us and you can make a real difference to the education and research sectors.

About the role:
In this pivotal role as Cyber Security Portal Manager you are responsible for overseeing the development, maintenance, and optimization of the replacement system for the Jisc cyber security portal. The vision for the portal is to enable members and customers derive the greatest value from the growing selection of Jisc’s cyber security services.
This role requires a blend of UX and data visualisation, project and service management skills, and a keen eye for detail to ensure the portal meets the need of users and supports business objectives. The cyber security portal manager is responsible for both development and business as usual operational duties.

Responsibilities will include:

• Lead development of the replacement portal in Splunk Cloud, working closely with cross-functional teams and third-party developers to align functionality with business goals.
• Manage the transition of current services supported, and end-users, to the new portal system.
• Oversee day to day management, maintenance and delivery of the cyber security portal, and ensure the availability and access to portal-dependent services and functions.
• Lead projects from conception to completion, including planning, execution, and post-launch review. Underpinning this is requirements gathering from internal teams, working closely with product and service, and users from Jisc membership organisations.
• User experience (UX) optimization and data visualisation through continuous improvement by analysing user feedback, conducting usability tests, and implementing enhancements.
• Ensure the portal and processes comply with relevant accessibility and ISO9001 & 27001 standards.

Key Skills and Experience:

• Experience of service management and delivery with strong experience in data visualisation or similar activity.
• Proficiency in web development languages (HTML, CSS, JavaScript), in Splunk Studio dashboard and search creation, or in PowerBI development.
• Agile, traditional project and/or programme management techniques.
• Web content creation including blogs, articles and social media.
• Experience in managing relationships with external suppliers or developers.
• Bachelor’s degree or demonstrable experience in service or product management, ITIL foundation or equivalent.

Why work for us?
At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors.

We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working.

It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles.

Take a look at our fantastic benefits! We offer:

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas plus the opportunity to buy up to an additional 5 days
• Generous flexible pension schemes
• Protection benefit – life cover
• Annual Jisc performance award
• A range of wellbeing lifestyle benefits including company paid health care cash plan, employee assistance programme, mental health first aiders and support
• A generous budget to support you with external learning and continuous professional development
• Allocated allowance of up to £250 to equip your home office
• Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
• The opportunity to donate to charity tax-free with our Payroll Giving benefit
• Electric Car Lease Scheme and option to purchase SmartTech – spreading the cost of your everyday white goods and technology
• A wide range of discounts from retailers and big-name high-street stores and CSSC membership
• Family friendly policies including enhanced parental, maternity and paternity leave and opportunity for career breaks
• Support your volunteering with up to 3 days volunteer leave
• Cycle to work scheme and eye care scheme including free eye test vouchers and £70 towards new glasses for VDU use
• Free flu vaccinations
• Employee recognition awards and travel loans
• A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning
  :
  At Jisc, we don’t look for ‘sameness’, but to truly include people who can add unique perspectives and experiences to our culture, and we are working hard to achieve progressive change. ‘Always inclusive’ is one of our six guiding principles which actively encourages us to bring our whole authentic selves to work. We believe that our commitment to equity, diversity and inclusion is fundamental to our success.

Jisc believes our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging. We work with passionate colleagues to strengthen knowledge and awareness, provide learning and development opportunities, and foster multiple employee networks which create a sense of community and influence our policies and practice.

We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.

Application process:
We are committed to supporting your success. Please let us know how we can best accommodate you throughout the recruitment process, in your role, and during your time at Jisc. Your unique skills and experiences are valuable to us, and we want to ensure you have everything you need to thrive.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!

If you are currently a Jisc employee, please apply through your Dayforce Employee profile.

Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge.

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