Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

The Role

We are currently seeking a motivated Field Service Technician to join our team at Culligan UK Limited. This position involves working primarily in the designated service area to ensure the highest quality service to our customers. The ideal candidate will be proactive, possess strong technical skills, and demonstrate a commitment to customer satisfaction.

Hours of Work: Monday – Friday, 8:30 AM – 5:00 PM

Key Responsibilities:

• Conducting site surveys, installations, repairs, services, exchanges, and collections of water cooler systems.
• Ensuring all equipment is operational and meets customer needs.
• Managing and accurately tracking stock and inventory on the service vehicle.
• Adhering to a tight daily schedule to maximize efficiency and service delivery.
• Weekly visits to the designated Service Centre to replenish parts and supplies.

Requirements

• Full and valid driving license with a maximum of 6 points, preferably with no serious driving offenses.
• Minimum 3 years of driving experience.
• Technical experience or knowledge in plumbing, electrical systems, or equipment repair.
• Strong problem-solving skills and the ability to diagnose technical issues effectively.
• Excellent communication and customer service skills to build rapport with clients.

Benefits

• Monday - Friday working pattern
• Uniform & Tablet
• 23 days’ holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Enhanced Paternity & Maternity benefits
• Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression