Business Support (Administrator)

£ 13.50 /hr

Permanent, Full Time

Rhayader, LD6

Caron Group is a family of care homes across mid and south Wales. Our ethos is to provide quality care and to ensure that privacy, dignity and choice for our residents is at the core of everything we do. We have been operating in the care sector for twenty two years and specialise in residential, nursing and dementia care for older people. We are currently undergoing an exciting chapter in our growth and are looking for dedicated individuals to join us on this journey.

The group’s strength is attributable to our team of highly motivated, passionate and dedicated staff. We invest in exceptional talent and our people share a commitment to success that is second to none. This energy is harnessed to deliver the highest levels of relationship-centred care. We are committed to supporting our staffs’ continuous professional development throughout their careers, through the provision of formal training and development opportunities. The group offers a friendly family culture and supportive environment of teamwork, respect and integrity where everyone makes a valued contribution.

An exciting opportunity has arisen for a Business Support to join our family of care homes. As a Business Support, you will undertake a broad range of reception, administrative, secretarial and Human Resources duties, providing pivotal support to the Registered Manager in all aspects of running the Home.

Responsibilities:*

• Support the Registered Manager with administrative and secretarial duties.
• Present a professional and caring first contact for visitors to the Home.
• Manage general correspondence, telephone enquiries and reception duties
• Preparation of Payroll and submission of summaries relating to payroll
• Record keeping and minute taking in meetings
• Maintenance of all records relating to the Local Authority, Health Boards; contracting and financing
• Play a key role in the safeguarding of all company, public and personal monies
• Provide summary of invoices issued and payments received to Head Office
• To play a key role in ensuring staffing levels are maintained by taking the lead / assisting with the Home’s rota.
• Maintain all staff personnel files and to a high standard
• To actively support the Registered Manager with recruitment and selection
• Support and assist new employees with their induction framework.
• Applying for and monitoring DBS certificates
• Organise staff mandatory and individual training sessions.
• This Is not an exhaustive list.

Essential Requirements:

• Minimum 2 years’ experience working in a Business Administration role or similar
• Some knowledge and understanding of the Regulation and Inspection of Social Care (Wales) Act 2016 (RISCA) with regards to Administrative sections within the Act
• Excellent communication (written and verbal), interpersonal, literacy and numeracy skills
• Effective IT skills in Microsoft Office applications and ability to use OT platform for Payroll and HR
• Ability to relate to individuals in a sensitive, dignified and respectful manner.
• Ability to work collaboratively with Group wide teams i.e. Central Support, Wales Support & Learning Centre.
• Effective Customer Service skills
• An understanding of and adherence to Caron Group’s ethos.

Desirable Requirements:

• Ability to read/ write / speak the Welsh language
• Some knowledge and understanding of the Social Services and Wellbeing (Wales) Act 2014
• Level 2/3 qualification in Business Administration or equivalent

Package:

• A competitive rate
• Blue -Light Discount Card (Eligibility to apply)

. Employee Referral Scheme

. Auto Enrolment Pension Scheme

• Training towards your professional development
• Mentoring / support with your development
• Career progression throughout a range of departments within the company, both clinical and non-clinical roles.

Job Types: Full-time, Permanent

Pay: £13.50 per hour

Benefits:

• Referral programme
• Store discount

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Rhayader, Powys: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Are you proficient in use of Microsoft Office suite?
• Do you have elderly care / care home sector experience?

Education:

• A-Level or equivalent (preferred)

Experience:

• Administrative / similar role professional: 2 years (preferred)

Licence/Certification:

• Business Administration qualification (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person