The opportunity

We have an opportunity for a Senior Financial Crime Operations Manager to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.

Joining our small but mighty Compliance team, you will play a key role in safeguarding our organisation against financial crime risks, including Money Laundering, Terrorist Financing, Fraud, Bribery, Corruption, and Tax Evasion. You will lead our First Line Financial Crime Operations in accordance with our policies and risk appetite, providing vital support to our first line teams and collaborating closely with our second line financial crime team.

You will play a crucial role in enhancing our compliance culture. You will collaborate with cross-functional teams to develop a unified approach to preventing and detecting financial crime. Your responsibilities will include conducting thorough investigations, assessing high-risk onboarding cases, ensuring adherence to our screening processes, and preparing detailed reports for senior stakeholders. Help us maintain the highest standards of financial integrity and security.

The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office and the rest of the week from home.

What we are looking for in you…

What is important to us is that you have proven experience in financial crime operations within the financial services industry. The ability to anticipate new or emerging risks and take appropriate steps to mitigate risks in line with the bank’s Risk Appetite is crucial. You should have a strong knowledge of relevant laws, regulations, and industry standards pertaining to financial crime. Balancing regulatory and conduct risks with the needs of a commercial organisation while maintaining a clear level of independence and challenge is important.

What is also important is that you have excellent communication skills, along with the ability to navigate organisational structures and collaborate effectively with various stakeholders. You should possess strong analytical skills with the ability to interpret data, Management Information (MI), and business challenges, and make recommendations and decisions. Adaptability within a changing environment, re-prioritising workloads, and working effectively with multiple competing priorities are also key skills for this role.

If you thrive in a challenging environment, are passionate about compliance, and have a strong background in financial crime operations, this role offers an opportunity to make a significant impact on our organisation’s integrity and security.

What’s in it for you…

As well as a competitive salary, we offer an annual performance related bonus (up to 10% of base salary) based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.

Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to TELUS Health EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).

Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are