Location: Basildon, SS14 3JJ
Salary: Up to £26,000 per annum (dependent on experience)
Hours: Monday to Friday, 37 hours per week

Why Guardian Water Treatment?

At Guardian Water Treatment, our people are our greatest asset. As part of Marlowe Environmental Services, we are a trusted provider of critical water treatment services, supporting a wide range of clients with expert advice and outstanding customer care. We take pride in fostering a supportive, professional, and rewarding work environment where our employees thrive.

What You’ll Be Doing

As an Accounts Administrator, you’ll be a key player in supporting our Account Managers and ensuring a seamless experience for our clients. Your responsibilities will include:

• Managing client accounts, maintaining accurate records, and handling account queries.
• Preparing and issuing contract renewal quotations and reactive quotes based on engineers’ reports.
• Following up on quotations and engaging with clients to drive sales.
• Assisting internal teams in resolving customer requests and troubleshooting issues.
• Preparing reports and presentations for client meetings.
• Supporting the laboratory team with administrative tasks, including interpreting lab results and recommending actions.
• Identifying opportunities for account growth and working closely with the sales team.

Requirements

We’re seeking a detail-oriented and organised professional with:

• Previous experience in an administrative, customer support, or operational admin role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• The ability to multitask, prioritise, and work efficiently in a fast-paced environment.
• A proactive approach with strong attention to detail.
• Willingness to undertake further business training and development.

Benefits

• Competitive salary of up to £26,000 per annum (depending on experience).
• 23 days plus bank holidays, increasing with service.
• Royal London Pension Scheme.
• Employee Recognition Scheme.
• Mental health and well-being support, with accredited mental health first aiders available.
• Employee Assistance Programme for personal, financial, and home concerns.
• Annual pay reviews.
• Access to exclusive discounts on shopping, gym memberships, tech, and more.
• Paid referral scheme – up to £2,000 for successful recommendations.
• Career development, training, and progression opportunities.