Gap Personne l are recruiting for a Customer Service Advisor to join the busy commerical department at our client in Newcastle-Under-Lyme. Reporting to the Commercial Director, they will support the sales and marketing functions of the business with a range of tasks that include:

• Administration and processing of customer enquiries, quotations and purchase orders using the company’s computer-based system.
• Administration of the company’s CRM System (Customer Relationship Management) including regular updates relating to customer enquiries.
• Regular communication with customers by telephone and email.
• Regular communication and close working with other internal departments to ensure effective flow of information to meet business needs.
• Supporting the Purchasing function during busy periods and holiday cover.
• Supporting Management with departmental reporting and other administrate tasks.

Skills/Experience

• Confident with the use of computers/Microsoft 365
• Organised and methodical
• Cheerful personality
• Experience of working within a busy office environment a necessity

Working Hours: Full time 36.5 hours per week, Monday to Thursday 8am - 4.30pm / Friday 8am - 12.30pm

Pay: £12.49 per hour

Job term: Temp to Perm

Benefits:

• Early finish on Friday
• Company Pension Scheme
• Employee Assistance Programme

This role is due to start immedaiately so if interested, please send a copy of your CV to crewe@gap-personnel.com

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business.gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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Positions available- 1

Job Reference- CW004-2

Job Types: Full-time, Temp to perm

Pay: £12.49 per hour

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Reference ID: CW004-2