Job Overview

Clear Legal Limited brokers relationships between parties using technological advancements within a variety of systems to pave innovative gateways that create successful business operations for our clients.

Our vast experience across various sectors gives us the unique ability to provide holistic advice on many legal matters ranging from financial services to consumer claims. We are looking for Admin & Sales Assistants to join our successful Credit Reclaim Team as part of Clear Legal Limited.

The successful candidate will be required to work within the Credit Reclaim Team and assist in processing a large volume of claims.

Duties

• Liaising with our clients and lenders to ensure our claims reach the correct decision in good time
• Drafting full complaint letters
• Chasing clients to provide the relevant supporting documents for their claim
• Submitting our clients claims via email and online claims portals
• Updating clients on the claim process
• Assisting with collection of our costs
• Working with the Financial Ombudsman
• Dealing with our client’s day to day queries
• Ensuring our clients complete the sign-up process correctly

Requirements

• Proven experience as an Administrative Assistant or in a similar role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is essential.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Excellent verbal and written communication skills are a must.
• Attention to detail and accuracy in all tasks undertaken.
• Ability to work independently as well as part of a team.
• Familiarity with office equipment such as printers, scanners, and fax machines is advantageous.
• A positive attitude and willingness to learn new skills will be highly regarded.
• Previous experience within a Claims Management Company or litigation environment is preferred but not necessary.

Full training will be given to the successful applicant.

Job Types: Full-time, Permanent

Pay: £22,880.00-£24,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Signing bonus

Benefits:

• Bereavement leave
• Cycle to work scheme
• Flexitime
• Free fitness classes
• Free flu jabs
• Health & wellbeing programme
• Life insurance
• On-site gym
• Private medical insurance
• Sick pay
• Transport links
• Work from home

Schedule:

• Monday to Friday
• No weekends
• Overtime

Work Location: In person

Reference ID: Admin/Sales Hybrid