🌟 Join Our Team in Edinburgh! 🌟

We are excited to offer a fantastic opportunity for Dutch speaking Customer Service Adviser to join our dynamic team in Edinburgh! As part of the team, you’ll experience a supportive and engaging work environment, offering excellent career growth and fantastic benefits.

What You Will Get in Return:

• 33 days annual leave
• Workplace health cash plan (claiming back for dental, optical, physiotherapy, and more)
• Employee well-being program and Employee Assistance Program with enhanced sick pay
• Monthly performance-based bonuses
• Extensive learning opportunities and resources to help grow your career
• Annual travel points (redeemable towards your next adventure)
• Enhanced family policies (maternity, paternity, adoption)
• Life and health insurance
• Birthday cake on your special day 🎂
• Free on-site gym
• Hybrid working options
• Frequent employee engagement events
• Refer a friend bonus scheme

Alongside this fantastic benefits package, we are committed to investing in your learning and development to help you build a fulfilling career.

Role Details:

• Salary : £24,800 per annum + £1000 language allowance
• Working hours : 37.5 hours/week (Monday to Sunday), with rotational shift patterns from 7am to 10pm. For our German line, hours are Monday to Friday, 8am to 4:30pm.
• Location : Lochrin Square, Fountainbridge, Edinburgh (with hybrid working available)

Why Choose Us?

• We believe in a warm and inclusive working environment , and we’re committed to supporting your well-being at every step.
• We offer plenty of learning and career development opportunities to help you grow and succeed in your role.
• Join a globally recognized company and help us continue delivering amazing travel experiences to our customers.

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

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Requirements

Must be fluent in Dutch both oral and written

12 months customer service experience

Live in Edinburgh or be in a commutable distance as this role will be based on site fully for 6 months then opportunity for hybrid working