🌟 German-Speaking Customer Adviser - Join A Fun, Travel-Loving Team in Edinburgh! 🇩🇪✈️

Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You !

What You’ll Do:

📞 Help customers with travel enquiries via phone, chat, and email
💡 Solve problems with empathy and efficiency
🔎 Stay updated on promotions and policies
🤝 Support your team on projects and huddles

When and Where:

🕒 37.5 hours a week, Mon-Sun, shifts between 7 AM - 11 PM
🕗 German line hours: Mon-Fri, 8 AM - 4:30 PM
📍Edinburgh - Onsite
🎯 Start Date: 7th April 2025

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Requirements

Must be fluent in German both oral and written communication

12 months customer service experience

Live in Edinburgh or reliable able to commute as this role will be fully on site for the first 6 months then an opportunity for hybrid working.

Benefits

💥 Why You’ll Love It Here:

💷 £24,800 + £1,000 language allowance
🏖️ 33 days of annual leave - more time for your own adventures!
💪 Health cash plan, life & health insurance, and EAP
🏆 Monthly performance bonuses
🏡 Hybrid working & flexible shifts
🎂 Birthday cake, on-site gym, and epic team events
🌍 Travel perks