Senior Wedding and Events coordinator at Albert’s Worsley

We are looking for someone with a great personality to share their passion for the hospitality industry in delivering service with a smile. You should be motivated by client satisfaction and enjoy the challenge of organising weddings & events. The ideal candidate will be organised, an excellent communicator, have exceptional attention to detail and the passion to go the extra mile for our customers. Previous experience within a similar role is preferred but not essential for the right candidate with a passion for hospitality and delivering fantastic weddings and events.

• Enthusiastic, keen
• Passionate, reliable
• Able to work and manage a team
• Organised
• Good telephone manner

Responsibilities:

• Responding to all enquiries (corporate, social and Wedding) in a timely, confident & professional manner, taking every opportunity to up sell and identify sales opportunities
• Ensuring a high conversion rate of enquiries to sales
• Conducting client show rounds and appointments, displaying a clear & comprehensive knowledge of the venue, menus and packages
• Producing detailed proposals for prospective clients and client contracts, liaising to ascertain their precise event requirements and ensuring clients aware of the full terms of business
• Liaising with the operational team to ensure all event details are handed over so that service is delivered to meet and exceed the client expectations
• Managing the outsourcing of provisions for each event where required
• Ensuring the highest level of customer satisfaction, both pre-post and during each event. Conducting post event feedback requests to check satisfaction and secure repeat business if appropriate
• Holding strong working relationships with all departments, including, kitchen, front of house and head office
• Carrying out spot checks at events, ensuring high operational standards are met at the venue
• Researching markets to identify opportunities and benchmarking
• Organising and participating in Wedding Open Days and Wedding Fairs at the venue.

Job Type: Full-time

Pay: From £27,000.00 per year

Experience:

• Event Management: 1 year (preferred)

Work Location: In person