Referrals Administrator - Temp/contract

at Care ADHD  
Medical Practice
About the job
ONSITEWFH 5 days a weekGuildford, Surrey, EnglandFull-Time ~ Permanent
Open to new applications

Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare

At CARE ADHD, we’re revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our ‘fail fast’ ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation.

Why Work With Us?

As CARE ADHD continues to grow, we are seeking a meticulous and detail-oriented Temporary Referrals Administrators to support us for an initial period of 3 months (with the possibility of a permanent role). In this role, you will play a crucial part in processing patient referrals, helping to ensure a smooth transition for clients and minimal disruption to our services.

CARE ADHD is scaling rapidly, creating exciting opportunities to contribute to meaningful projects. We are a passionate team of changemakers, committed to a culture built on transparency, collaboration, and continuous improvement. We are solution-focused and work hard to maintain a respectful and supportive environment where everyone can thrive.

What You’ll Be Doing

As a Temp Referrals Administrator, your role will include:

  • Accurately processing large volumes of referrals we receive to help ensure our clients receive the support they need as soon as possible.
  • Reviewing referral information to ensure all necessary details are complete and correct.
  • Occasionally contacting clients, GPs, or other healthcare providers to obtain any missing information required for accurate processing.
  • Maintaining high standards of data accuracy and compliance…
  • Ensuring referrals are correctly allocated to the appropriate teams or departments.
  • Supporting the team in tracking the status of referrals and following up where necessary to ensure all records are complete.

Requirements

What you need to succeed in this role:

  • A strong attention to detail and solid experience working in data entry.
  • Excellent organisational and time management skills, with the ability to manage multiple tasks and priorities.
  • The ability to match speed with quality and accuracy when adding patient data into our systems.
  • Strong written communication skills, particularly in emailing healthcare providers and clients.
  • The ability to work independently and as part of a team, ensuring the efficient processing of referrals.
  • Able to pick up technology quickly and efficiently.
  • A proactive attitude with the ability to escalate issues when necessary and ensure data accuracy at all times.

It’s a great bonus if you have:

  • Experience working with electronic patient records (EPR) systems such as EMIS.
  • Knowledge of healthcare terminology and practices.
  • Previous administrative experience in a healthcare setting or start-up environment.

Benefits

What You Can Expect from Us

  • Paid for output, earning a minimum of £24 per hour.
  • Paid training to get you up to speed quickly.
  • A fully remote position with flexible hours
  • Laptop Provided
  • Be part of one of the UK’s most ambitious HealthTech start-ups

Our Hiring Process

We aim to make our hiring process as streamlined as possible. Shortlisted candidates will complete a competency assessment. Second stage will be a competency call with our Talent and People Ops Manager.

Apply with Confidence

CA

Care ADHD

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