• Working for Energy Saving Trust

At Energy Saving Trust we don’t just offer jobs - we offer careers.

Our mission is to address the climate emergency, and being a part of this effort makes working for us meaningful and rewarding.

We’re a leading and trusted organisation, dedicated to promoting:

• energy efficiency
• low carbon transport
• sustainable energy use

We work with governments, businesses and individuals to deliver the wider benefits of clean energy as the UK transitions to net zero.

We’re committed to creating an engaging, supportive and inclusive workplace for everyone, and providing opportunities for development.

We’re always looking for committed people with a diverse set of skills and experiences to help us achieve our goal.

Our roles are either blended to one of our offices, or home-based. We’re happy to chat about flexible working and our blended working model with you at the interview stage. Our offices are located in:

• London
• Edinburgh
• Cardiff
• Belfast
• Account manager

Issue Date: 20 March 2025
Closing Date: 7 April 2025
Position Ref: JB 1344
Location: Home-based, blended or fully office based (from our office in London).
Hours: Full-time
Salary : £35,000-£40,000 per annum (depending on experience)

The team

This role sits within the relationship and sales team at Energy Saving Trust. The team is responsible for identifying and securing new business opportunities, building strong relationships with clients, and supporting our mission to accelerate the transition to net zero. The team cultivates a collaborative and supportive environment where innovation, ethical sales, and market driven solutions drive our success.

The role

As an account manager, you will be responsible for managing client relationships from the point of sale, delivering excellent customer service and identifying opportunities to add value. You will work closely with internal teams to ensure seamless service delivery and maintain our reputation for impartial, ethical account management.

Your impact in this role will drive client retention, expand revenue opportunities and strengthen the success of the relationship and sales team. You will also play a key role in advancing our mission to combat the climate emergency by supporting businesses and households across the UK in their journey toward sustainability.

What you 'll do

• Manage day-to-day client interactions and provide a professional and attentive customer experience.
• Meet individual client retention targets and contribute to the team’s overall sales goals.
• Identify cross-sell and up-sell opportunities to maximise business value.
• Provide clients with regular updates on project/service performance.
• Work collaboratively with sales, marketing, and product teams to enhance service offerings and inform future product development.

What you 'll bring

• Proven experience in a similar account management role.
• Well-developed interpersonal, presentational, and communication skills with the ability to build lasting client relationships.
• Commercial acumen and experience in ethical sales principles.
• Proactive approach to identifying business opportunities and adapting to priorities.
• Proficiency in MS Office and CRM tools (e.g., Salesforce).

For more information, please see job description: JD- Account manager- JB 1344

Applications close at 23:59 on 7 April 2025. Interviews are expected to be held week commencing 14 April 2025.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.

In your supporting statement please explain how you meet the essential areas in the job description. Applications submitted via email or without a supporting statement will not be considered.

As part of our recruitment process, we conduct background checks on all candidates who receive a conditional offer of employment. The nature of the scheme that we are contracted to work on with Scottish Government means that we are required to comply with UK Government standards when carrying out pre-employment checks for new starters. This check is known as the Baseline Personnel Security Standard (or BPSS) check.

The BPSS checks will include a basic criminal record check (DBS check), verification of identity, verification of right to work in the UK and your previous 3 years employment history. Information obtained will only be used for the purposes of assessing your suitability for the role. Please note that if successful, any offer of employment made will be conditional pending the successful completion of the BPSS checks.

More information on the checks can be found here: https://www.gov.scot/publications/baseline-personnel-security-standard-on-amiqus-processing-data-privacy-notice/

Reasonable adjustments: If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch with recruitment@est.org.uk or call reception on +44 (0)20 7222 0101. We will do our very best to support you.

Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.

We will be happy to discuss this and our blended working model at the interview stage with you.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.

How do I apply for a vacancy?

Please use our recruitment portal to apply. The application form will ask you for:

• your personal details
• your employment history
• a supporting statement

In your supporting statement, clearly outline your suitability for the role and why you want to apply for the job. We’re unable to accept email applications.

You can check the progress of your application by logging into the recruitment portal at any time. We review every application we get and if you’re shortlisted for interview we’ll let you know as soon as we can.

Due to the volume of applications we get, we can’t reply to everyone. If your application is successful, you should hear from us within three weeks.