Junior Account Manager

at First Mile
About the job
£32000 - £35000ONSITELondon, EnglandFull-Time ~ Permanent
Open to new applications

Are you a motivated individual looking to kickstart your career in sales and account management? Do you have a passion for sustainability and the environment? Look no further than First Mile, London’s leading recycling company! With over 30,000 customers, including prominent names such as Netflix, Zara, and Pret a Manger, we are a fast-growing company making a significant impact in the environmental space.

We are seeking a Junior Account Manager to join our dynamic team and help us continue our growth. In this role, you will support revenue generation by managing relationships with key B2B clients, contributing to sales strategies, and providing outstanding customer service.

At First Mile, we are dedicated to creating positive environmental change through sustainable waste management solutions. As a Junior Account Manager, you’ll play an essential part in promoting our services to your portfolio and ensuring that our clients have the best solutions to meet their sustainability goals.

Key Responsibilities

  • Client Management: Develop and maintain strong relationships with key clients within your portfolio. Ensure a positive customer experience by delivering tailored solutions to meet their needs.
  • Retention & Growth: Collaborate with the team to manage accounts effectively, ensuring high customer retention. Grow your portfolio of B2B clients, contributing to revenue generation through upselling, cross-selling, and identifying new business opportunities.
  • Collaboration & Strategy: Work alongside senior team members to gather customer insights and contribute to the development of service solutions that align with market needs.

Benefits

We offer a competitive starting salary based on your experience, with clear opportunities for progression as you grow within the company.

Additionally, as part of our team, you’ll enjoy:

  • A quarterly bonus scheme tied to your performance, where you could earn up to 50% of your salary.
  • A structured career development framework, ensuring you have the support you need to excel.
  • Enhanced maternity/paternity schemes.
  • Regular company events and celebrations.
  • 25 days of holiday (plus bank holidays), with an extra day for each full year of service.
  • A monthly £60 allowance to spend on whatever you like–be it a gym membership, food, or personal hobbies.
  • A fun, positive, and collaborative work environment in a rapidly growing company that’s making a real impact on the world.

Join us at First Mile and be part of a forward-thinking team in a sector that has never been more important.

FM

First Mile

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