Main duties of the role Lead the design, development, and delivery of an infrastructure that supports our current services and realises our future ambitions. Shape to the development of G DOCs strategic vision, in conjunction with the Management Board. Working with the Finance Team, set and review annual budgets, future capital expenditure budgets/proposals and ensure compliance with the organisations financial regulations. Oversee corporate compliance.

Ensure effective governance and oversight of our service delivery Develop, manage, and influence long-term relationships with our own teams, shareholders, commissioners and other stakeholders. Oversee development of a communication and engagement strategy – The role is based within our practices. In-person leadership is critical, so the role is not suitable for working from home. Reports to: Chief Executive Duties specific to role Leadership and team management Support and develop leaders within the organisation.

Ensure robust practice management arrangements are in place. Ensure safe staffing arrangements are in place. Develop and oversee organisation-wide reporting processes. Oversee compliance with employment law.

CQC requirements and NHS recommendations Promote good staff relationships and motivation Strategic Overview Review and update business plan Identify sources of income and new contract opportunities. Act as point of contact for commissioners. Oversee forward planning, including staff development Information Management and Technology Develop and oversee the implementation of a cyber strategy for G DOC. Ensure robust data management systems are in place.

Ensure compliance with Data Security & Protection Toolkit requirements. Governance In conjunction with lead clinicians, ensure compliance with Clinical Governance and Safeguarding policies and procedures Oversee Care Quality Commission compliance Non-Clinical Patient Welfare As part of the leadership team, develop and implement systems and procedures to ensure safe and responsive provision of services to patients Encourage patient participation and engagement Develop an organisation-wide patient engagement strategy. Contractual/KPIs Monitor compliance with the Contractor framework Work with commissioners to manage contracts Other Attend internal and external meetings as required Oversee communications - distributing information appropriately Working conditions Frequent, prolonged VDU use Time-pressured environment High levels of accuracy and attention to detail essential at all times Exposure to distressing situations and written material For full job description, see the attached document: 20250322 Job Description-Chief Operating Officer