Job Details:

Job Reference: HCC620429
Salary Range: £26,918 - £29,616 per annum
Work Location: Trafalgar House, Winchester
Hours per week: 37
Contract Type: Temporary - 3 years
Closing Date: 6 April 2025
Interview Date: w/c 21 April 2025

The Role:

An exciting opportunity has become available in our busy Highways Operation Centre.

As a Claim Investigation Officer , you’ll be joining an integral role in supporting the delivery of Hampshire Highways Service. We are striving to deliver an outstanding service that is efficient and cost effective. We’re always seeking opportunities for continuous improvement and looking to add value to the overall picture.

Being a key team player who is enthusiastic and forward-thinking, you’ll play a vital role in the delivery of our core services and processes. A confident communicator and a dynamic problem solver, you’ll have a good eye for detail excelling in excellent customer service and be comfortable working with IT systems. Above all, you’ll be self-motivated, flexible and share our commitment to a culture of continuous improvement.

What We Can Offer You:

Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment where talent is truly recognised and developed.

We’re based in a city-centre building with access to excellent facilities and close to local transport links. You’ll be afforded a healthy Benefits Package, including:

• Competitive annual leave entitlement, starting from 24 days’ holiday full-time equivalent, plus bank holidays
• Access to the Local Government Pension Scheme
• Employee loans for travel costs

To help you meet your work and domestic commitments, we are happy to discuss flexible working arrangements, that support delivery of our operational requirements.

Additional Information:

Highways Support Officer Job Description and Person Specification

Contact Details for an Informal Discussion:

Joanna Seymour, Senior Highways Support Officer on 03707 795337 or Jo.Seymour@hants.gov.uk