Branch Manager - Residential Sales and Lettings

Pedder is a local, family owned and run, high performing estate agency with 9 branches across the south east of London. The Pedder Group offer services in residential sales, lettings, property management, land and new homes, and financial services.

We invest in our team, our business, and our community because our reputation is paramount to our success. We understand and recognise the importance of providing nothing short of outstanding service and support. If you join us, you’ll be joining a highly successful company of industry experts, providing you with a solid platform for growth and development in your property career.

We have an exciting opportunity for an engaged and motivated property professional to join us in a management role, overseeing the sales and lettings division for one of our branches.

Whilst some previous experience running a branch would be desirable, we will consider strong Sales or Lettings Managers who have prior experience is both divisions, and who meet the following requirements :

• Experience of working in a top performing office, having significantly contributed to the success, and being able to demonstrate strong banked figures.
• Valuation experience.
• Leadership experience - having at least one direct report who you have supported directly.
• A strong knowledge of the London property market. Having knowledge of the South East London market specifically is desirable.
• Be Propertymark qualified.
• A full, clean driving licence.

It’s important that you also align with our core values

• Motivation and a drive to succeed.
• Confidence - a belief that you will exceed your targets if you work hard and persist.
• Passion - a desire to be the best.
• An understanding of the importance of making a great first impression. Outstanding customer service is key.
• Positivity - having a can-do attitude so you can contribute to the great atmosphere that we strive to create within our offices and company.
• Integrity - this is in the heart of everything we do.
• Respect - listen, understand, and work collaboratively.
• Organisation - having a good attention to detail and an ability to manage a busy diary.
• Willingness to go the extra mile to support your colleagues.

The ideal candidate will be:

• Able to demonstrate management and leadership skills.
• Customer focused - understand the importance of making a fantastic first impression.
• A strong representative for the Pedder brand.
• Personable, professional and friendly.
• Knowledgeable - be confident in providing high quality advice, service and professionalism.
• Success-driven, passionate and motivated.

Key duties of the role:

• You will have overall responsibility for ensuring that office targets are met for sales, lettings, and financial services, that office performance is maintained throughout the year, and that the office becomes the market leader in your area.
• You must have a strong working knowledge of both sales and lettings processes and keep abreast of legislative updates in both divisions.
• You must proactively generate new business opportunities wherever possible. This is a key focus of your role.
• Submission of accurate figures and data to the MD and FC on a weekly basis.
• You must oversee all pipelines for your branch and provide support as required.
• You are to maximise on income for the branch through all income streams, and all targets are being met by your consultants.
• To secure instructions for the branch through Valuations, assisting the company in generating new business at every opportunity.
• To maximise on securing valuations for the branch at every opportunity, through canvassing, applicant registration and closing an appointment.
• Build strong, positive and professional client relationships, identifying specific requirements and communicating clearly at each stage.
• Ensuring best practice and high standards in the delivery of all aspects of the role.
• Support and training of new staff, and ongoing performance management and support of the whole team. Formal meetings should be conducted with all members of the team on monthly, quarterly, and annual basis.

A full job description is available upon request

What we provide:

Note: the package below is a guide only and will depend on prior experience.

• Basic salary between £28,000-£35,000 DOE
• Guaranteed minimum commission earnings for first 4-months
• Scaled commission between 6% - 15%
• OTE £55,000+
• Quarterly bonuses available for delivery of office FS target
• Quarterly bonuses available for delivery of office Solicitor Referral target
• Additional fees available for internal referrals to our FS or Development teams
• Annual bonus if the office hits sales and lettings target
• An unbranded company car with reclaimable fuel during working hours - personal use authorised
• Direct support from MD to ensure progression and success
• Investment in high quality software and marketing to ensure you have everything you need to deliver
• Recognition for top performers - quarterly and annual events and prize giving.
• Access to leading wellbeing platform (EAP).
• Regular companywide social events.
• Opportunities to get involved in our charity and community work.

Hours and Location:

Working hours:

Monday 8:45-18:00
Tuesday 8:45-18:00
Wednesday 8:45-18:00
Thursday 8:45-18:00
Friday 8:45-17:00
Saturday - As required

We are a South East London based company. Specific branch allocation will be discussed at interview stage.

The Company:

Our people make us who we are. At Pedder, our staff don’t just work for the business, the business has to work for them too. Winner of numerous awards as voted by our team and clients, we believe that nobody works harder to innovate and evolve in our sector than we do. Now, more than ever, it’s critical that the impact that we are making on the world is a positive one.

With over 40 years of trading, we have extensive knowledge and an enviable pedigree. We look to recruit intelligent, focused, honest and hard-working people. In return we reward our staff with great earning potential, fantastic development opportunities, and an environment focused on the wellbeing of our team. Don’t believe us? Our employees have voted us:

• The Sunday Times 100 Best Small Companies to Work for 2024
• All Agents 2023 winner of 48 staff sales and lettings awards in South East London
• The UK’s Top 50 Best Small Companies to work for - 2023
• London’s Top 50 Best Small Companies to work for - 2023
• All Agents 2022 winner of 49 staff sales and lettings awards in South East London
• Property’s 5 Best Companies to Work for - 2022
• The UK’s Top 50 Best Small Companies to work for - 2022
• London’s 30 Best Small Companies to Work for - 2021
• Property’s 5 Best Companies to Work for - 2021
• 75 Best Small Companies to Work for in London - 2020
• The Sunday Times 100 Best Small Companies to Work for - 2020

Further details:

www.pedderproperty.com

Job Types: Full-time, Permanent

Pay: £28,000.00-£55,000.00 per year

Additional pay:

• Bonus scheme
• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Benefits:

• Company car
• Company events
• Health & wellbeing programme

Schedule:

• Day shift
• Weekend availability

Application question(s):

• Where do you live?
• Are you Propertymark qualified?

Experience:

• Residential Sales and Lettings: 2 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person