Room Attendant/Deputy Head Housekeeper required £12.00/£13.00 per hour paid every two weeks

Hampton by Hilton Nuneaton - Abbey Street, Nuneaton, CV11 5BU

We are recruiting a Room Attendant/Deputy Head Housekeeper to be part of our friendly housekeeping team delivering an excellent guest and member experience.

This is a full-time or part-time role, must be available 5 out of 7 days (including weekends) on a rota basis.

Expectations (Room Attendant)

• The ability to keep all public areas neat vacuumed and dusted.
• Liaise with Head Housekeeper to ensure all rooms are cleaned in conjunction with guest’s check-in/departures
• Maintain clean rooms by vacuuming, polishing, providing linen services, dusting, cleaning to a high standard and performing other duties as advised by the Senior Housekeeping team
• Deliver consistently high standards of cleanliness, look after guests needs and maintain a polite and courteous attitude
• Replenish linen and guest supplies
• Provide an excellent guest experience
• Reporting any defects such as faults and any areas of concern
• Work on a rota basis on average 5 days per week which will include weekends, hours subject to hotel occupancy levels.

Your duties will include (but are not limited to): (Deputy Head Housekeeper)

• Provide leadership, support and motivation to the housekeeping team and ensure we maintain high standards of excellence
• Staff training (induction, health & safety, security, technical & behavioural)
• Health & Safety management - Complying with company procedures and twice-yearly Safety Risk Audits
• Security - This includes compliance with HR procedures i.e. work permits & ID etc. Key security, guest security and lost property procedures
• Financial control - Room Attendant productivity, Supervisory hours and weekly budget control
• Management of CFG procedures i.e. room audits, job of the day, periodical cleaning tasks etc. Housekeeping Office presentation
• Maintaining consistently high standards of cleanliness and ensuring staff are all polite, courteous and look after guests needs
• Manage staff in line with the business needs, and costs within the department
• Manage the stock control of all cleaning products, chemicals and laundry

What we are looking for in a Deputy Head Housekeeper:

• A welcoming, friendly and outgoing manner and have the ability to develop and motivate your team
• Worked within a management capacity in the hospitality industry or a similar customer service sector.
• Excellent people management skills and will have an understanding of rotas and schedules
• A high level of attention to detail and demonstrate high levels of quality.
• A hands-on approach is needed - to support the front-line team and potentially clean rooms.
• Flexible working hours, including weekends depending on business needs.
• Self-starter qualities, be ambitious, passionate with excellent leadership qualities

Experience

• Passion for cleanliness with a keen eye for detail and high standards
• A desire to consistently deliver an excellent level of service and improve departmental performance
• You’ll have a real focus on quality standards of your own work and that of the team
• Ability to work individually and as part of a team
• Excellent customer service and communication skills
• Flexibility, reliability, and work under pressure
• Experience of working in a hotel or in a similar position would be advantageous.

Benefits

We want you to enjoy what you do and where you work. That’s why we’ll give you all the support you need plus the following:

• Opportunities for staff progression
• Flexible hours
• Auto-Enrolment into Company Pension Scheme
• 28 days annual holiday entitlement including bank holidays
• Staff Uniform
• Paid every 2 weeks!

About us

Clarity Housekeeping Ltd provides Cleaning and Facilities Management services across the United Kingdom. We employ over 2000 staff and continue to expand within our chosen sector, creating fantastic opportunities for all our workforce.

Apply for this opportunity to join our winning team today!

Housekeeping | Cleaning | Hotels | Housekeeper

Job Types: Full-time, Part-time, Permanent

Pay: £12.00-£13.00 per hour

Benefits:

• Company pension
• Flexitime

Flexible language requirement:

• English not required

Schedule:

• Day shift

Experience:

• housekeeping: 1 year (preferred)

Work Location: In person