Are you ready to take your career to the next level? Join Tensator, a global leader in queue management solutions, and play a pivotal role in driving our growth within the retail sector. This is your chance to work with a company that has a stellar reputation worldwide, delivering innovative solutions that enhance customer experiences.

We’re looking for a Business Development Manager (Retail Sector) to help shape the future of our business while enjoying professional development, career growth opportunities, and the chance to make a real impact.

Ready to make your mark? Apply today and become part of our dynamic team!

OBJECTIVE:

To identify and develop new business opportunities and revenue streams within the retail sector and provide high-level account management to existing customers, ensuring consistent growth and brand representation aligned with Tensator’s strategic goals.

Role and Responsibilities:

• Achieve individual monthly and annual sales revenue targets through new business acquisition and account growth within the retail sector.
• Identify and engage with key decision-makers across retail environments, including supermarkets, department stores, shopping centers, and other relevant retail outlets.
• Achieve lead generation targets by identifying and pursuing high-potential retail clients.
• Prepare and deliver estimates, quotations, and cost proposals that meet the client’s requirements while maintaining profitability.
• Handle incoming enquiries efficiently, ensuring prompt responses and professional follow-up.
• Secure and manage customer appointments to establish and maintain long-term client relationships.
• Proactively identify and develop new business opportunities, including expanding Tensator’s presence within the retail sector and identifying emerging trends and technologies.
• Provide regular market intelligence, competitor analysis, and customer feedback to marketing, engineering, and other relevant divisions to help shape the company’s future offerings.
• Build and maintain a comprehensive knowledge of Tensator’s product portfolio, including queue management systems, signage, and other retail solutions.
• Negotiate and close deals to achieve mutually beneficial outcomes while ensuring long-term customer satisfaction.

This is not intended as a complete or definitive statement of all duties or responsibilities of the job but as a record of the principal elements.

Key performance criteria:

• Invoiced Sales: Achievement of monthly and annual sales targets.
• Number of Orders: Consistent order growth from new and existing customers.
• Profitability: Maintain and grow margin levels while meeting client expectations.
• New Business Development: Successfully identify and secure new retail accounts.
• New Product Development: Provide feedback and insights that contribute to innovation and the introduction of new solutions to the retail market.

PROFESSIONAL/VOCATIONAL QUALIFICATIONS OR SPECIFIC EXPERIENCE REQUIRED:

• Previous experience in B2B sales, specifically within the retail sector.
• Proven track record of successfully selling and developing business relationships with major retail accounts.
• Demonstrated ability to generate leads, manage a pipeline, and close high-value deals in the retail space.
• Strong understanding of retail operations, store environments, and customer traffic management solutions.
• Proficient in using Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and CRM systems.
• Clean driving license with a willingness to travel extensively to meet with clients and attend industry events.

PERSON SPECIFICATION:

• Proactive and Professional: Demonstrates a commitment to providing first-class customer service and exceeding expectations.
• Confident Communicator: Ability to engage with stakeholders at all levels, including senior decision-makers in the retail sector.
• High Personal Credibility: Capable of influencing internal decision-makers and major retail clients through expertise and professionalism.
• Strong Negotiation Skills: Diplomatic and results-driven negotiator capable of closing deals and maximizing revenue.
• Attention to Detail: Ability to focus on multiple tasks simultaneously without compromising quality.
• Problem Solver: Strong investigative and problem-solving skills, with the ability to provide tailored solutions to customer needs.
• Team Player and Independent Worker: Ability to work both independently and collaboratively as part of a team.
• Resilient and Motivated: Maintains focus and enthusiasm under pressure, demonstrating a high level of self-motivation and drive.
• Energetic and Self-Motivated: Passionate about sales and eager to drive business growth through innovation and relationship management.

Supplementary Information

Confidentiality

To respect information obtained in the course of professional practice and refrain from disclosing such information without the consent of the employee/customer, or person entitled to act on his/her behalf, except where disclosure is required by law or by the order of a court, or is necessary in the public interest. Breaches of confidence will result in disciplinary action, which may involve dismissal. You should also be aware that regardless of any action taken by this company, a breach of confidence could result in a civil action for damages.

Data Protection

If required to do so, to obtain, process and/or use information held on computer in a fair and lawful way. To hold data only for the specific registered purposes and not to use or disclose it in any way incompatible with such purpose. To disclose data only to authorised persons or organisations as instructed.

Health and Safety

To comply at all times with any regulations issued by the company especially those governing health and safety at work and to report/ensure that any defect which may affect safety at work is brought to the attention of the appropriate manager.

Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974 or equivalent local Health and Safety related legislation to ensure that the agreed safety procedures are carried out to maintain a safe environment for all employees and visitors. The job holder has a duty of care to themselves and to others with whom they come into contact in the course of their work as laid down in the above legislation and any subsequent amending legislation.

No Smoking Policy

All company offices are smoke free environments. All main entrances to the buildings are also smoke free areas. Staff should only smoke in the designated area and use containers supplied for extinguishing cigarettes. Staff who fail to comply with the policy will be subject to disciplinary action.

Review

This job description reflects the present/immediate requirements of the job. As the company develops and restructures and reviews in the future, so the job description will also be reviewed and be subject to amendment in consultation with the job holder.

Job Type: Full-time

Pay: £30,000.00-£40,000.00 per year

Benefits:

• Company car
• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: In person