This varied and interesting role provides support to the Practice Team through a wide range of reception and administrative duties and the provision of general support to the clinical, non-clinical team and patients. Duties will include; greeting and directing patients, taking/making phone calls, new patient registrations, booking appointments, processing of information, assisting patients as required, data entry, and running reports.

The successful candidate will have extensive experience of IT systems such as Office and ideally previous experience of general practice or a similar environment, although training will be provided.

We are looking for a full-time candidate - 37.5 hours per week Mon - Fri with 8 hour shifts between 07:45 - 18:45.

Minimal weekend working may be required over the course of the year with a degree of flexibility to cover holiday etc (including reception cover).

Person Specification - Patient Services Administrator

Qualifications

Educated to GSCE level or equivalent - Essential

Experience

Experience of administrative / reception duties - Essential

Experience of working in a health care setting - Desirable

Experience working with SystmOne - Desirable

Skills

Excellent communication skills - Essential

Strong IT skills - Essential

Clear, polite telephone manner - Essential

Competent in the use of Office and Outlook - Essential

Ability to work as part of a team - Essential

Ability to follow policy & procedures - Essential

Job Types: Full-time, Permanent

Pay: £11.55 per hour

Benefits:

• Company pension

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Reference ID: Patient Services IT Administrator