Role Overview

The O&M Portfolio Manager is the first point of contact for clients, in the day to day running of their portfolio they will ensure that they provide high quality customer service. They will be responsible for managing the clients expectations and maintaining the performance of the client assets whilst ensuring all contractual obligations are met. Gaining or expanding on solar knowledge throughout is a main part of the role to ensure that the best care is being given to the asset.

What will you be doing?

• Primary point of contact for Asset Owner and Asset Management
• Regular communications, notifications, impact assessments and co-ordination with Asset Owner representatives; including periodic performance meetings
• Responsible for ensuring Ethical Power deliver on all aspects of the O&M contracts
• Carrying out all services listed in the contract scope within the contract timeframes
• Liaising with the monitoring team about the performance of the sites to be able to inform the client and create actions to remediate
• Taking action to ensure we meet or exceeds the guaranteed level of availability
• Gain knowledge of your clients O&M contracts and solar asset status in terms of open issues and activity plans
• Development, submission and closing of proposals to optimise performance of your portfolio
• Organising solar farm site visits for internal quality inspection, customer tours, issue co-ordination and resolution
• Liaison with landowners as needed, including ensuring they undertake site inductions, they are satisfied with the condition of the land, resolving any issues they have, and liaising with them in relation to grazing licences (where relevant)

What are we looking for?

• Knowledge and/or interest on renewables
• Comfortable dealing with clients
• Ability to manage multiple workstreams and relationships simultaneously.
• Ability to put proposals together and help clients understand the rationale and the benefits of implementing them
• An excellent listener and strong communication skills
• Work well under pressure and can meet strict deadlines
• Flexibility and willingness to learn

Why join us?

At Ethical Power we are more than just a team, you’ll find a culture that values collaboration, celebrates diverse perspectives and supports growth every step of the way. Our benefits package is competitive, our work environment is flexible and our commitment to work life balance means you’ll thrive professionally and personally. We set ourselves ambitious objectives and strive to work according to our values of Innovations, Progress and Excellence.