Join Our Team as a Credit Controller - Immediate Start Available!

Position: Credit Controller (Energy sector)
Location: Basingstoke
Hours: Full-time, permanent, Monday to Friday, 9 am to 5.30 pm
Salary: £27,000, 25 Days Holidays plus Bank Holidays, Company Pension.

Benefits:

• Private Medical Insurance including Comprehensive Private Cover, Unlimited Video/Telephone GP, Telephone Employee Assistance
• Company pool car provided when required for on-site travel

About Us:

At Tomato Energy, we’re more than just an energy provider - we’re the pioneers of smart and sustainable energy solutions. Our mission is to empower our customers to pay only for the energy they use while championing renewable energy solutions that reduce environmental impact. We take pride in delivering exceptional customer service and forging strong community relationships to drive a greener future.

We have an exciting opportunity for a Credit Controller to join our successful team at Tomato Energy. As a Credit Controller, you will be an integral part of our credit control team, responsible for managing and collecting outstanding customer debts. Your role is crucial to ensuring high customer satisfaction and adherence to our policies and procedures.

Key Responsibilities:

• Proactively manage and collect company debtor debts, actively pursuing outstanding payments via various communication channels, including telephone and email.
• Evaluate new credit requests, conduct credit checks for both new and existing customers, and establish credit limits.
• Set up and issue credit terms and conditions.
• Build and maintain strong client relationships to ensure smooth account management.
• Ensure prompt payment of debts and clarify invoice details with clients.
• Follow up on payments as needed, negotiating repayment plans.
• Quickly and efficiently respond to relevant client inquiries.
• Process and reconcile invoices accurately.
• Check, post, and allocate receipts to accounting systems with precision.
• Prepare and issue monthly account statements.
• Generate reports on overdue accounts.
• Maintain accurate customer contact information in our internal systems.
• Ensure compliance with credit and collection policies and procedures.
• Perform ad-hoc duties as required.

Knowledge and Skills:

• Experience working in a commercial credit and collections department (B2B).
• A relevant credit management or purchase ledger qualification is advantageous.
• Professional verbal and written communication skills.
• Proficiency in MS Office.
• Strong analytical skills and meticulous attention to detail.
• Business acumen for effective problem-solving.
• Comprehensive knowledge of billing systems and billing cycle management.
• Effective communication and organizational skills.
• Demonstrated drive to complete tasks to a consistently high standard.
• Confidence in interacting with a diverse range of stakeholders.
• Excellent time management skills and the ability to prioritise in a demanding workload.

What’s Next?
If you are shortlisted for this role, a member of our Recruitment Team will contact you. Typically, this process includes a brief telephone interview followed by a face-to-face meeting.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Schedule:

• Monday to Friday

Work Location: In person