Are you looking to join a growth business with fantastic opportunities to develop your career? Then apply here and join the No.1 Water Treatment Company!

We are recruiting for a Customer Service Administrator to join our team at our office in Camberley (GU15 3SY)

This role is office based, Monday - Friday working 7.5 hours per day between the hours of 8am - 5pm.

Responsibilities:

• Provide excellent customer service and support
• Handle a high volume of phone calls, including both external and internal communications
• Process and manage data in the company CRM system and other relevant software
• Ensure all necessary paperwork is completed accurately and filed correctly
• Maintain customer satisfaction by promptly addressing their concerns and resolving any issues
• Monitor and upload documentation to customer portals as required

Requirements

• Previous experience in a customer service role
• Strong communication and interpersonal skills
• Proficiency in using computer software and CRM systems
• Attention to detail and ability to prioritize tasks effectively
• Positive attitude and willingness to learn
• Ability to work well both independently and in a team environment

Benefits

• Salary up to £25,000 per annum depending on experience
• Free parking
• Royal London Pension
• Mental Health & Well-being Scheme
• Employee Recognition Scheme
• Paid Recommend a Friend Scheme (up to £2000* for successful referrals)
• Smart Hive Benefits (Tech Benefits, Retail discounts, Gym discounts, Financial wellbeing & many more)