Hotel Receptionist

at Access Personnel
About the job
£12.3 per hourONSITELochearnhead, Stirling and Falkirk, ScotlandFull-Time ~ Permanent
Open to new applications

1 job requirement

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English (fluent) Must Have  

Access Personnel Ltd, is currently recruiting an experienced Hotel Receptionist to join our clients team, at their stunning hotel, located in Perthshire.

The ideal candidate will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality.

Key Responsibilities

  • Provide a warm and professional welcome to guests upon arrival
  • Handle check-ins, check-outs, and reservations efficiently
  • Answer phone calls and manage guest inquiries with excellent service
  • Ensure smooth daily operations at the front desk, maintaining an organised work environment
  • Assist guests with requests and ensure their stay is memorable
  • Support management with administrative tasks as required
  • Support Front of House, as and when required

Key Requirements:

  • Previous front-of-house experience, ideally in a hotel or customer-facing role
  • Fluent in English with strong communication skills, both verbal and written
  • IT literate, comfortable using booking systems and office software
  • Strong organisational skills and attention to detail
  • Ability to work independently and as part of a team
  • Ideally, a valid driver’s license and own transport, though not essential
  • Ability to work flexible hours, including weekends and holidays as required by the hotel’s schedule.
  • A friendly disposition with a strong commitment to providing excellent customer service.
  • Attention to detail and the ability to multitask in a fast-paced environment.

This is an exciting opportunity to be part of a well-regarded hotel and provide top-tier service to valued guests.

Hours & Benefits:

  • Full-time position
  • Immediate start
  • Varied working hours, including early, late, evening, and weekend shifts
  • Accommodation available at £40 per week (if required)
  • Stunning location in Perthshire offering a unique work environment
  • Weekly Pay (please note pay rate will increase in April 2025)

To apply, please submit your CV, via Indeed, or contact Emma-Louise on 07538 575852, for further details.

Job Type: Full-time

Pay: From £12.30 per hour

Experience:

  • Hotel Reception: 1 year (preferred)
  • Front of House: 1 year (preferred)

Language:

  • English, fluently (required)

Licence/Certification:

  • Driving Licence (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

AP

Access Personnel

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