Our mission at Momentum Instore is to help brands and retailers manage their projects seamlessly across thousands of stores. We work with some of the world’s most well-known brands and retailers, managing projects in retail environments from start to finish. From the initial planning stages through to repurposing of materials at the end of the cycle, we have been a valued partner to the clients we work with for over 50 years.

Who are we looking for?

Reporting to the Client Delivery Manager, you will play a key role in supporting them to manage the installation of new National Lottery terminals throughout the UK. Ensuring the project is fully resources, completed on time, to budget and to the client’s satisfaction. The role involves working closely with the installation engineers and the wider project team to deliver a first-class installation service.

Previous project management experience is desirable but not essential. What’s more important is a desire to succeed, and to do this you must be able to demonstrate high attention to detail, strong problem-solving skills, liaising with installation engineers and retailers, mainly via the phone is an essential part of the role. Key skills for the role include:

• Excellent telephone manner, communication and interpersonal skills
• Attention to detail
• Excellent organisation skills with the ability to work at pace
• Comfortable, and confident using Microsoft Office
• Personable, with the ability to work with others as part of a time and also under own direction

What does my new role look like?

Working as part of our friendly team in our Head Office in Macclesfield you will help to ensure we deliver work class service to our clients. You will do this by:

• Assisting the Client Delivery Manager to provide key information within agreed timescales
• Provide support and guidance to the field team
• Ensure all data captured is checked and accurate
• Ensure that the client’s expectations are managed effectively with the aim to always exceed expectations where possible
• Manage any client/field/office communication effectively and in a timely fashion
• Ensure Insite (Momentum’s proprietary system) and all project-related information are updated and maintain
• Administer all activities and manage expectations while ensuring all operation objectives are fully achieved

What will I get in return?

• Flexible working with hybrid working from home/the office
• 31 days’ holiday (pro-rata for the duration of the fixed term contract)
• Celebrate your Birthday the right way with an additional day off - no one should have to work on their Birthday!
• A great social scene - company days out, festive celebrations, social events etc.
• A focus on your wellbeing - we look after you, so you can focus on being the best you can be
• Free parking at the office along with a comfortable, modern working environment
• Looking after your future with a contributary pension scheme

Job Types: Full-time, Fixed term contract
Contract length: 8 months

Pay: £24,000.00-£25,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Macclesfield SK10 2XR: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you able to demonstrate skills gained in a similar project-based role?

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: ACDM/TYTH/MAR25
Expected start date: 11/04/2025