• About Marshmallow

We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn’t given this huge cohort of people a second’s thought, and isn’t set up to price them properly.

We saw an opportunity to do things differently, so we made it our mission to back the ones who step outside the norm. Since we started, we’ve helped 100,000s of people get a fairer deal on their car insurance. Using technology, we serve people that are often overlooked by financial services companies, solving important problems for people who need it most.

We know there are millions of marginalised customers out there. And we know that they face unique problems that most companies aren’t even aware of. We believe that our future is helping these people by learning about their experiences, and building our company around their needs. And there are strong signs that there’s a need for a company like us. Earlier this year we hit profitability, which is a huge milestone, but the most exciting thing is that we’re only just getting started.

How we work

We’re really proud of the culture we’ve created. We push for progress every day, because we know that we’ll only hit big milestones by taking lots of smaller steps. We’re always open to helping our team mates, sharing our ideas, experience and knowledge to solve problems together. We take risks, think creatively and experiment relentlessly to meet our customer’s needs, and never pass blame when things go wrong. We encourage people at all levels to take ownership of their work, and to be bold in challenging how we do things. Everyone has a voice and the opportunity to make an impact.

And autonomy and ownership are only possible with clear direction. That’s why we collaborate to do in-depth planning twice a year, and make sure we leave with clear goals and objectives that flow from top to bottom. To make sure we’re as aligned as possible across functions, most of our work rolls up into four tribes; Acquisition, Retention, Claims and Pricing, Underwriting & Fraud. Each tribe has multiple teams embedded in it, working cross-functionally to do great work.

We’re so excited for all of the challenges up ahead, and we need more people to help us tackle them! If life at Marshmallow sounds like it could be for you, explore our culture handbook or read our blog to find out more.

Purpose of the role

The Partnerships Team is here to ensure that our relationships are strong, and work together as true partners. We’re fast paced, ensuring that the business is fully aware of what is happening in the marketplace, how our partners can help us to achieve our goals, as well as ensuring our internal relationships are strong.

We’re looking for a Partnerships Lead to manage our strong relationships, focusing on performance and governance. As well this, this Partnerships Lead role will also give the opportunity to work with different partnerships supporting our Head of Partnerships in creating a new Partnerships team.

We’re looking for a Partnerships Lead to join our growing Partnerships Team at Marshmallow.

• Aggregator management (Performance and Governance)
• Procurement Support
• Partnerships management including Data, Market Insight and Ancillory products

What you’ll be doing

• Leading on management of A number of different partners including Price Comparison Websites, Data, Market insight, ancillary services etc
• Ensuring governance of said partnerships including compliance and audit management
• Conducting commercial negotiations
• Extracting and reviewing data, ensuring the business is aware of current performance and any potential issues before they arise
• Taking ownership of management of a new exciting broker partnership supporting in governance, performance and relationship building
• Supporting the Head of Partnerships with new and renewing deals through Marshmallows new Procurement process

What we’re looking for from you

• At least 1 years experience in partnerships management/ partnerships executive
• Strong work ethic in wanting to go the extra mile
• Proactive in approach to partner management
• Keen eye for detail when reviewing data
• Experience in Procurement a bonus

How you’ll do it

• You like asking questions!
• Delving deep and questioning the norm, if something needs to change, we’re open to it
• Driving discussions with our partners and internal stakeholders on the best ways to push performance even higher

Everyone belongs at Marshmallow