About Xelix

We’re an enterprise SaaS company building the Control Centre for the CFO office. We work with some of the largest companies in the world and have a hugely exciting product roadmap in place.

Initially focusing on the Accounts Payable (AP) space, we aim to reduce payment risk through the detection of AP errors, and to improve efficiency by automating manual AP processes.

At the heart of our product, we leverage machine learning techniques developed by our AI Engineering team to provide a more sophisticated offering than existing solutions.

About the Role

The Services Consultant leads the implementation of Xelix for customers by serving as the project manager, and technical expert.

This is an exciting role working within a rapidly growing team at Xelix. The role is critical in ensuring that any customers of Xelix are launched correctly on the platform and can use the platform as designed. The ability to manage internal and external stakeholders, proactively mitigate risk and translate technical information for non-technical personnel are key success factors.

The successful candidate would have experience in working with customers leading software implementations. They must demonstrate excellent technical acumen, organisational and communications skills and a drive to ensure the client experience matches our culture and helps build enduring relationships with our customers.

This role would be ideal for a candidate looking to leverage and hone their existing customer relationship management skills whilst gaining experience of leading projects and gaining technical knowledge of Xelix.

As Xelix is a growing company, there are plenty of avenues for growth, and the progression in this role can be towards a career pathway in Professional Services, Pre-Sales or Customer Success.

Responsibilities:

• Leading Implementation team on projects, and being the key point of contact for customers and/or partners
• Risk management and change management

Requirements

• Strong prior work experience work experience with the below
• Experience of project management/implementations for customers (Small or Medium, Enterprise experience is a plus)
• Understanding of File Transfer protocols, IT project delivery and software security considerations
• Excellent customer relationship management
• Commercial acumen demonstrable by examples

Big Plus Points

• Technical skills like Python or SQL
• Consulting experience

What we offer in return

💰 Competitive salary of £45,000.00 - £55,000.00 depending on experience

🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days

🏡 Hybrid working with two days a week from our dog-friendly Hoxton office with an on site gym

🏥 Comprehensive private medical & dental cover with Vitality

🍼 Enhanced parental leave pay

📚 Learning & development culture – £500 personal annual budget

🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals

🎯 Lots of team socials & activities

☀️ Annual team retreat

Want to learn more?

• About us
• Xelix blog
• Xelix news
• Xelix on Glassdoor!