Sales Office Manager - Join Our Team in Wednesbury!

Location: Wednesbury
Working Schedule: Monday - Friday, 42.5 hours
Salary: £35,000+ Bonus

Why Join Us?

At Lee Brothers, we value our employees and offer a range of fantastic benefits to support your work-life balance and career growth:

• 28 days holiday (including bank holidays) with the option to buy up to 5 extra days per year
• Company sick pay
• Bunzl Save as you Earn Sharesave Scheme
• Enhanced maternity and paternity pay
• Comprehensive learning and development opportunities
• Bunzl Personal Pension Plan
• Exclusive discounts on theme parks, cinemas, cycle-to-work schemes, and more

The Role

As Sales Office Manager, you’ll be responsible for leading and developing our Customer Sales Team while driving branch-based sales and margin growth. Your expertise in sales strategy, customer engagement, and team management will play a key role in maintaining and expanding our business.

Key Responsibilities

• Develop and implement sales plans to retain existing customers and attract new business.
• Ensure sales targets are clearly understood and consistently met by the team.
• Build strong relationships with the Field Sales team to drive collaboration.
• Oversee accurate processing of customer orders and maintain high service standards.
• Provide training, coaching, and development support to team members.
• Effectively delegate tasks while recognizing the importance of team engagement.
• Work closely with internal stakeholders to resolve customer queries and complaints.
• Monitor team performance against targets and drive continuous improvement.
• Take ownership of personal and team development through capability initiatives.
• Nurture strong customer relationships and identify commercial opportunities.
• Ensure prompt and effective resolution of customer queries.

What We 're Looking For

• Customer-focused experience - both telephone and face-to-face.
• Proven outbound sales experience.
• Strong leadership skills with experience in managing a sales team.
• Training and mentoring experience for new team members.
• Familiarity with carrier networks and logistics processes.

If you’re ready to lead a dynamic team, drive sales success, and work with talented professionals who take pride in delivering great results, apply today!

We are committed to equality, diversity, and inclusion in the workplace and encourage applications from all backgrounds.

No agencies, please.

Job Type: Full-time

Pay: £35,000.00 per year

Additional pay:

• Bonus scheme

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Employee stock ownership plan
• Enhanced maternity leave
• Enhanced paternity leave
• Free flu jabs
• Free parking
• Life insurance
• On-site parking
• Paid volunteer time
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Work Location: In person