Junior Account Manager - Textile Manufacturing - Office-Based - Baildon
Location: Baildon, West Yorkshire
Salary: £26,000 - £28,000 basic + performance bonus
OTE: Bonus is on average 10% of base salary, but is expected to be up to 23% this year
Working Hours: Monday to Friday, office-based (no hybrid working)

Junior Account Manager - The Role
This is a brilliant opportunity for a motivated Junior Account Manager or ambitious customer service professional to take the next step in their career. You’ll be joining a fast-paced, collaborative team where you’ll manage client relationships, support the sales team, and play a key part in delivering outstanding service.

There will be elements of upselling within this role, so you’ll need to be comfortable speaking to customers about additional products and services, and capable of identifying opportunities to grow accounts over time. This role is ideal for someone with a strong customer mindset who’s looking to develop into a full Account Manager position in the future.

Junior Account Manager - Key Responsibilities

• Manage and nurture a portfolio of B2B customer accounts
• Build strong client relationships and act as the first point of contact
• Process orders, resolve queries and liaise with production and logistics teams
• Track client needs, spot trends, and identify upsell opportunities
• Confidently communicate value-add products and services to support account growth
• Maintain accurate records of customer interactions and sales activity
• Attend internal meetings to support client relationship development and training

Junior Account Manager - What We’re Looking For

• Experience in customer service, account management or sales
• A strong communicator who’s organised, reliable, and calm under pressure
• Happy and capable of engaging in upselling when appropriate
• Willingness to learn, adapt and grow within the business
• Comfortable with IT systems (Microsoft Excel, Outlook, etc.)
• Team player who enjoys solving problems and working with people

Junior Account Manager - What’s On Offer

• £26,000-£28,000 basic salary + bonus (10% average, 23% this year)
• Clear path into a full Account Manager role
• Employee-owned business with a people-first culture
• Ongoing training and development
• Free parking and company pension
• Monday to Friday, fully office-based at the Baildon HQ

Job Type: Full-time

Pay: £26,000.00-£28,000.00 per year

Additional pay:

• Yearly bonus

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• Are you commutable to Baildon, West Yorkshire?
• Do you have at least 2 years of experience in account management, customer service, or a sales-based role, please explain?
• Are you confident and capable of upselling products or services to existing customers?
• Are you available to work fully office-based, Monday to Friday, at the Baildon (West Yorkshire) site?
• Please explain briefly, why you would be a good fit for this position?

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: 5548855