Help us make a difference as an Administrator at our site in Loughborough.

This role is office-based Monday to Friday from 8am - 4pm (37.5 hours a week).

A quick look at the role.

The Site Administrator will be responsible for overseeing administrative functions related to the weighbridge and other databases. This role involves handling telephone enquiries on behalf of the contract, monitoring the complaints and enquiries process, and supporting the provision of PPE to the operational team while keeping track of stock and usage.

Your core responsibilities.

• Administer the weighbridge and maintain associated databases.
• Manage incoming telephone enquiries and direct them appropriately.
• Monitor and support the complaints and enquiries process.
• Assist with the distribution and stock control of PPE for the operational team.
• Provide general administrative support, including booking travel and arranging lunches.
• Perform data analysis and compile information to support managers with KPI reporting and client contract updates.

Requirements

Here’s what we require:

• Strong administrative skills with attention to detail.
• Excellent communication and customer service abilities.
• Proficiency in data management and analysis.
• Ability to multitask and prioritize workload efficiently.
• Experience in a similar administrative role is desirable.

Benefits

And here’s why you’ll love it at Biffa.

• Competitive salary
• Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
• Generous pension scheme.
• Medical and dental scheme.
• Retail and leisure discounts.
• Holiday and travel discounts.
• Bike to work scheme
• Plus much more…

Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,500+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.