Who are we

Surrey County Cricket Club is committed to making sure cricket is a game for everyone. We believe that cricket should be based on the concepts of fair play, teamwork, and meritocracy and we know that there is work to do to make cricket truly accessible. We are looking for people to join us on the journey of handing cricket over to future generations as the most inclusive and diverse sport in the world.

The Position

The Corporate Sales Team at the Kia Oval is responsible for £20m worth of revenue primarily across sponsorship, hospitality and Meetings & Events. The biggest sales team within this group focus on the non-match day events (M & E). We are looking for a coordinator to join the corporate sales team full-time to focus on event organisation for all Club and stakeholder events.

Requirements

What you’ll do?

• Be an integral team member supporting the team with the planning and coordination of our corporate bookings
• Ensure standards are met on the function sheets to improve delivery and service from sales through to operations
• Meet and greet all customers ensuring a clear handover is in place for the operations team
• Adhere to the internal health and safety of the club and facilitate meetings with the relevant departments
• Attend weekly operations meeting
• Support the Coordination Manger to implement processes and ensure team compliance is continuously met
• Assist with competitor analysis ensuring our packages are competitive and reflective of the market
• Maximise function space utilisation by understanding and implementing floor plans, working closely with the operations teams to adhere to health & safety guidelines.
• On occasion support on enquiries & proposals, providing best options to customers, within agreed response times to all web based, email and phone enquiries accurately and within brand guidelines
• Provide direct liaison with customer and suppliers ensuring clear communications of each party’s needs and expectations
• Identify potential opportunities for financial growth through the event planning stages, particularly developing relationships with preferred suppliers
• Record accurately all customer profiles, enquiries and booking information making full use of the appropriate systems.
• Achieve personal goals and objectives identified in reviews and appraisals
• Carry out other duties and responsibilities of a similar nature to those described above, which may be allocated from time to time.

The Person

The successful candidate will have the following experience / skills / qualities:

Essential:

• A passion for detailed planning and coordination in the events industry
• GCSE including Maths & English
• Excellent written organisational and time management skills
• Excellent communication skills, with previous experience communicating across multiple departments
• Computer literate and confident in MS Excel, Word and Outlook

Desirable:

• A level Attainment
• Knowledge of CRM software
• Previous event planning experience having worked and delivered corporate events, preferably within a venue.

Attributes:

• Ability to multi-task, think fast and to deliver solutions to customer requirements
• Possess diplomacy, discretion and impartiality of judgment
• Self-starter, drive, ambition
• Ability to work to strict pressured deadlines
• Creative in thinking and approach
• Motivated by a passion for quality and great service delivery
• A “can-do” attitude
• To be an excellent ambassador for the Kia Oval

Benefits

£30,000-£31,500 per annum

5% Club Bonus Scheme

23 days holiday increasing to 28 days based on length of service

Non-Contributory Pension scheme / Private Health Care

Membership for domestic games, Tickets for International Games and loads more

To Apply

Please apply with a CV and cover letter outlining why you are suitable for this role and stating current salary.

Closing date for applications is 12pm on 17th of April 2025.

We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you.

At Surrey County Cricket Club, we really understand the importance of different voices, experiences, perspectives and backgrounds within all workforces. Our workforce is no different and we strongly encourage applications from members of minority groups and all sections of the community.

If you think you might have these skills but are not 100% sure, please do still apply and let us decide. We know that people often rule themselves out of interesting opportunities assuming that others will be more successful but please don’t be that person. We want to hear from the widest cross-section of the community.