Job Summary:

We are seeking an experienced Microsoft Azure Cloud and Infrastructure Engineer to manage, maintain, and optimize our cloud and on-premises IT infrastructure. The role requires expertise in Azure Cloud services, Windows Server administration, networking, and security. The ideal candidate will be responsible for deploying, troubleshooting, and securing cloud-based and physical IT environments, ensuring high availability, security, and performance across all systems.

Key Responsibilities: Azure Cloud & Microsoft Technologies

• Manage and troubleshoot Microsoft Azure Cloud , including Azure Virtual Machines, Azure Storage, Azure Vault, and Azure Storage Accounts.
• Lead the design and implementation of cloud solutions using Azure services to meet business requirements.
• Oversee the deployment and management of Azure Virtual Machines to ensure optimal performance and scalability.
• Provide expertise in Azure Automation to streamline and automate cloud operations.
• Implement and manage Azure Recovery Services Vault to ensure data protection and disaster recovery.
• Utilize Azure Files for secure and efficient file storage solutions.
• Manage Azure Key Vault to safeguard and manage cryptographic keys and secrets.
• Deploy and manage Azure Container Services for containerized applications.
• Use Azure Resource Manager to manage and organize cloud resources effectively.
• Collaborate with finance teams to understand their requirements and provide tailored cloud solutions.
• Ensure compliance with industry standards and best practices in cloud architecture.
• Monitor and optimize cloud infrastructure to ensure cost-efficiency and performance.
• Provide technical guidance and support to development teams on cloud-related issues.
• Stay updated with the latest Azure technologies and trends to continuously improve cloud solutions.
• Maintain and configure Entra ID (Azure Active Directory) for identity and access management.
• Deploy and manage Azure-based infrastructure , optimizing cloud resources for efficiency and cost-effectiveness.
• Handle Office 365 Administration , including Exchange Online, Microsoft Intune, and Teams.

Infrastructure & Network Management

• Administer and troubleshoot Windows Servers, Active Directory, Domain Controllers, and Exchange 2016.
• Configure and maintain Ubiquiti WiFi access points, VLANs, and network security.
• Work with Cisco firewalls, routers, and switches to maintain a secure network infrastructure.
• Configure and maintain Cisco VPN for secure remote access.

Security & Access Control

• Manage NTFS permissions, shared drives, and data security policies.
• Support Paxton Access Control systems for security and authentication.
• Monitor and troubleshoot systems using PRTG Network Monitor.

Technical Support & Client Interaction

• Provide 2nd and 3rd line support , troubleshooting desktop, server, and mobile device issues.
• Offer telephone support and remote assistance for clients and end-users.
• Work with VoIP solutions , providing basic troubleshooting for telephony services.
• Experience in data center operations , ensuring uptime and hardware reliability.

Qualifications & Skills Required:

• Proven experience in a 2nd / 3rd line support role with expertise in Azure Cloud, networking, and security.
• Strong knowledge of Microsoft Azure services , including storage, identity, and security solutions.
• Experience with Cisco networking technologies (firewalls, switches, VPNs).
• Good understanding of Windows Server environments, Active Directory, and Microsoft 365 administration.
• Experience managing PRTG, NTFS permissions, VLANs, and access control solutions.
• Ability to provide telephone and onsite support to end-users and clients.
• Excellent problem-solving skills and ability to work independently and in a team.

Preferred Certifications:

• Microsoft Certified: Azure Administrator Associate or higher.
• Cisco Certified: CCNA or equivalent networking knowledge.
• ITIL Foundation or similar IT Service Management certification (preferred).

Job Type: Full-time

Pay: £38,000.00-£44,000.00 per year

Schedule:

• Monday to Friday

Experience:

• Microsoft Azure Cloud: 3 years (preferred)
• Overall IT: 10 years (preferred)
• Desktop troubleshooting: 5 years (preferred)

Licence/Certification:

• Microsoft Certified: Azure Fundamentals (preferred)
• Cisco Certified CCNA (preferred)
• Microsoft Certified: Azure Administrator Associate or higher (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person