Marina Developments is the UK’s leading Marina operator. We aim to deliver the highest level of service and experience for our members and customers, demanding the very best from our team every day.

To help us deliver exceptional service we are seeking to recruit a Front of house Administrative assistant to support our team.

Typically work assigned to you will be based at Shamrock Quay Marina. There may also be opportunities to work across our network of Southampton based Marinas.

The role of our administrative assistant will be to assist the team from time to time supporting the site with various tasks that require Administrative support.

The role will include but not limited to:

Ø Provide a meet and greet service to all members and visitors

Ø Overseeing the berthing allocations of vessels

Ø Assist with administration duties

Ø Ensuring the telephone is answered in the correct and timely manner

Ø To ensure all customer enquiries are dealt with both promptly and efficiently

Ø To ensure the highest levels of customer service and experience at all times

Ø Deliver operational processes and systems in accordance with the quality management systems of the MDL way.

The key requirements for this role are:

Ø Enthusiastic and friendly with a flexible and positive ‘can do’ attitude

Ø An ability to deliver the highest standards of customer service

Ø Self-motivated and able to work without supervision

Ø Confident use of IT systems

Ø A practical, resourceful and common-sense approach

Ø Competent swimmer

There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer

Job Type: Fixed term contract
Contract length: 12 months

Pay: £12.45 per hour

Expected hours: 37 per week

Benefits:

• On-site parking

Experience:

• Customer Service: 1 year (required)

Work Location: In person

Application deadline: 10/04/2025
Reference ID: SRQ24/2502
Expected start date: 14/04/2025