Location

Christchurch

Discipline:

Support Functions

Salary:

£40,000.00 PA

Contact name:

Jimmy Everingham

Contact email:

jimmy@hoburne.com

Job ref:

014962

Published:

19 days ago

Based in Christchurch Dorset and at our locations in Dorset and Hampshire to Devon, Somerset, Cornwall, and the Cotswolds. The successful candidate must be enthusiastic, take pride in their work and be a strong team player.

We would love you to join our team if you have the skills and attributes we are looking for IT Infrastructure & Operations Manager.

You will be responsible for overseeing the day-to-day operations of our IT infrastructure & Operation. This includes managing servers, networks, and other critical systems to ensure optimal performance, security, and reliability. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to lead a team of IT professionals.

The successful candidate will benefit from:

• Competitive pay
• Hoburne Team Card which includes 50% off Food and Drink
• Discounts on holidays
• Access to our leisure facilities on all our parks
• 33 working days holiday (pro-rata)
• Enhanced Parental leave * (T & C’s apply)
• Access to our Employee Assistance Programme (EAP)

Key Responsibilities:

• Oversee IT Systems: Manage the installation, configuration, and maintenance of IT systems, including servers, networks, storage, cloud resources including the capacity planning for each of these.
• Project Management: Develop and manage IT infrastructure projects from inception to project completion including the transition into BAU adhering to the standards and frameworks used across project delivery.
• System Uptime: Ensure system uptime and reliability through proactive monitoring, security patching and general maintenance including troubleshooting and resolving issues when they arise.
• Budget Management: Manage the IT infrastructure budget and ensure cost-effective solutions, fit for purpose and fit for use services are provided both internally but also to our customers.
• Cybersecurity: Implement and maintain cybersecurity measures to protect digital assets.
• Team: Collaborate with, and mentor the extended team of IT professionals to improve the level of service IT provides to its customers.
• Collaboration: Work with other departments to understand and support business initiatives and their technology needs.
• Policy Development: Conduct regular reviews and updates of IT policies and procedures to ensure compliance with industry standards, best practices & geographies we operate across.
• Vendor Management: Manage the day-to-day operational relationships with existing suppliers, holding them to account to deliver expected outcomes against SLAs to meet or exceed our customers’ expectations.
• Disaster Recovery Management: Maintain the IT Disaster Recovery plan aligning this to a pragmatic approach to resilience built into the infrastructure solutions we provide across the estate.
• Continuous Improvement: Stay up to date with the latest technology trends and advancements to ensure the company remains competitive.

Skills:

• Network Administration
• Server Management
• Cybersecurity
• Project Management
• Cloud Computing
• Virtualization
• ITIL
• Vendor Management
• Budget Management
• Disaster Recovery Planning

Qualifications:

• 3+ years of experience in IT infrastructure management or a similar role.
• ITIL 4 Foundations certification
• Strong knowledge of server and network administration
• Excellent problem-solving and analytical skills.
• Proven ability to lead and manage junior members of team
• Strong communication and interpersonal skills.
• Experience with cloud computing and cybersecurity is a plus

HM