The Cavalry & Guards Club is a Private Members Club representing history, tradition, timeless elegance and quiet efficiency plus that all important personal touch. This gracious building, more a home than an institution, is situated at the Hyde Park corner end of Piccadilly, in the heart of Mayfair, with wonderful views of Green Park.

Job Title: Event Coordinator
Location: Cavalry and Guards Club, 127 Piccadilly, London, W1J 7PX
Reports To: Club Secretary

Key Responsibilities:

• Work directly with members to plan, organise, and deliver a wide range of events, ensuring that each event is tailored to meet their individual preferences and expectations.
• Serve as the main point of contact for members booking events, offering professional advice and tailored recommendations to ensure their needs are met.
• Build strong, professional relationships with members, ensuring that their expectations are exceeded and every aspect of their event is handled with care and attention to detail.
• Supervise the set-up and breakdown of big events such as weddings, ensuring all requirements are met and spaces are prepared to the highest standards.
• Be on-site during big events to manage operations, address any issues or member/ guest requests, and ensure everything runs smoothly.
• Work closely with the Banqueting team to ensure event spaces are presented immaculately and are set up according to the event specifications.
• Maintain accurate records for all events, including guest lists, event proposals, invoices, and post-event reports.
• Handle RSVPs and correspondence with members in a timely and professional manner.
• Assist with the preparation of event documentation, such as budgets, timelines, and event proposals.
• Work within agreed event budgets, ensuring costs are tracked and managed effectively.
• Assist with invoicing and payment processes for events, ensuring all charges are correct and fully accounted for.
• Collect feedback from members following each event to evaluate success and identify areas for improvement.
• Prepare post-event reports, highlighting successes, challenges, and any follow-up actions required.
• Attend HOD daily morning meetings.
• Contact members to organise special events for milestones such as significant birthdays and anniversaries.

Qualifications & Skills:

• Previous experience in event coordination or hospitality, ideally within a private members’ club, high-end hotel, or similar luxury service environment.
• Excellent interpersonal and communication skills, with the ability to engage with members and colleagues professionally and with confidence.
• Strong organisational skills, with the ability to manage multiple events at once and deliver exceptional results under pressure.
• Keen attention to detail and a passion for providing high-quality service that exceeds expectations.
• Excellent problem-solving skills and the ability to respond quickly and effectively to any issues that arise.
• Proficiency in event management software.
• A high level of discretion and professionalism, with a thorough understanding of the importance of confidentiality within a private members’ club.
• Flexible and adaptable, with the ability to work evenings, weekends, and beyond standard working hours as necessary for event schedules.

Benefits:

• Medical insurance after 1 year of service
• Free meals on duty
• 22 days of holiday (not including bank holidays)
• C.10 days off during the Christmas period
• Chance to grow within the Club
• Pension scheme
• Yearly staff fund
• Annual salary review

Job Type: Full-time

Pay: £28,000.00-£34,000.00 per year

Additional pay:

• Yearly bonus

Benefits:

• Cycle to work scheme
• Discounted or free food
• Private medical insurance
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person