Description

About A &M:

Alvarez & Marsal (A&M) is a leading independent global professional services firm, specializing in providing turnaround management, performance improvement, and corporate advisory services. With over 10,000 professionals based in 70+ locations across North America, Europe, Asia, and Latin America, our firm excels in problem-solving and value creation. Drawing on a strong operational heritage and hands-on approach, our professionals work closely with organizations and stakeholders to help tackle complex business issues and maximize value.

Overview:

The learning portfolio manager is responsible for managing the design, development, organisation, delivery and evaluation of specialised learning programs within a dedicated portfolio of learning. This role collaborates closely with Learning Partners, subject matter experts (SMEs) and delivery teams to ensure that training initiatives align with organizational needs and objectives. A deep understanding of instructional design, learning operations and content management is essential.

Key Responsibilities:

Learning & Development Operations:

• Collaborate on Training Needs: Work closely with Learning Partners to identify and prioritise training needs across the organisation based on business and performance challenges. Assist Learning Partners with the analysis phase as needed.
• Guidance on Best Practices: Provide informed guidance on best practice approaches to address identified business performance challenges with blended learning solutions.
• High-Level Design Proposals: Produce high-level design proposals/proof of concept prototypes and Statements of Work (SOW) in partnership with relevant business stakeholders and in close consultation with intended end users.
• Operational Ownership: Manage and refine processes, methodologies, and tools used for creating, curating, organsing, delivering and evaluating learning content that meets organisational goals.
• Course Catalog Management: Maintain and update the course catalog, ensuring it reflects the current training offerings and meets evolving business needs.

Course Design & Development:

• Content Development and Evaluation: Design and develop high-quality learning content aligned with specific learning objectives as identified by Learning Partners…
• Review and Update Existing Solutions: Work in partnership with business stakeholders and Learning Business Partners to review existing learning solutions and coordinate updates, revisions and continuous improvement activities.
• Development/Curation of Assets: Lead the development and/or curation of a wide range of different assets (digital/print/graphics/media) with the support of internal teams and external vendors, graphic designers and media specialists.
• Adherence to Design Processes: Take responsibility for ensuring all design processes are adhered to and design projects are delivered on time and in line with project plans.
• SME Collaboration: Engage with SMEs to create and review course materials, ensuring technical accuracy and relevance.
• Instructional Design: Apply instructional design principles and multimedia resources to enhance content effectiveness and engagement.
• Vendor & Tool Management: Manage relationships with content vendors and leverage development tools (e.g., Articulate, video editing software) to produce top-tier learning materials.

Course Preparation & Execution:

• Instructor Preparation: If applicable, conduct \Train-the-Trainer\ sessions and ensure instructors are well-prepared for delivery.
• Delivery Coordination: Work with the delivery team to kick off new courses, ensuring readiness and alignment with portfolio objectives.
• Communication Oversight: Review and approve all course communications, ensuring consistency and alignment with organisational standards.
• Training Support: Provide on-site or remote support during course conduct as needed to ensure a seamless training experience.

Learning Materials and Content Management:

• Content Finalisation & Storage: Oversee the organisation, storage, retrieval and version control of technology learning materials, implementing processes to maintain content accessibility and accuracy.
• LMS: Own technical course SharePoint sites, coordinate with the LMS team for course setup and ensure that all materials are accessible in the LMS.

Additional Responsibilities:

• Personal Professional Development: Maintain a clear focus on personal professional development to ensure A&M’s learning solutions are cutting edge.

Key Requirements:

• Instructional Design Expertise: Deep understanding of instructional design principles, with experience in developing and managing comprehensive learning programs.
• Project & Content Management: Strong project management skills, with experience managing content libraries and ensuring version control and accessibility.
• Analytical Skills: Strong ability to evaluate learning effectiveness using data and apply insights to drive continuous improvement.
• Communication & Collaboration Skills: Excellent communication skills, with experience collaborating across departments and managing vendor relationships.
• Organizational Acumen: Detail-oriented with the ability to manage multiple projects, deadlines, and shifting priorities.
• Client-Facing Skills: Excellent client-facing and stakeholder management/engagement skills, with experience dealing at all levels of an organisation.
• Resilience: Able to work well under pressure; effectively handle tight deadlines, ambiguity, unexpected delays, revisions, ad hoc requests, and changing priorities.
• Data Utilization: Able to confidently utilise business and learning data to gain insight and inform design decisions.