We’re seeking an Event Assistant to support both the London Landmarks Half Marathon (LLHM) event side and Tommy’s side (affectionately nicknamed Team Tommy’s). This is an incredibly exciting time to join the team and gain fantastic experience in both the charity and events industry at one of the UK’s leading mass participation events, which is owned and operated by Tommy’s.

For the LLHM Team, the main purpose of this role is to provide first-class customer service and support to the 20,000+ runners taking part in the Half Marathon, as the event continues to grow in size year on year. This will involve managing the helpdesk email and phone line, ensuring runners are accurately registered and answering any queries they may have.

For Team Tommy’s, the main purpose of this role is to support the Tommy’s team of 3,000+ runners in the London Landmarks Half Marathon. The role is responsible for being the main point of contact for the runners and ensuring they have the best experience possible running the LLHM and fundraising for Tommy’s through our support inbox and phone line. The aim is to deliver the ambitious team fundraising target of over £1,800,000 for LLHM 2026 and more in the following years. This role will also support the development of the Team Tommy’s LLHM Corporate Challenge, a product that recruits a team of corporate runners to take part in the LLHM and fundraise for Tommy’s.

We are not necessarily looking for past experience in a similar role, but for transferable skills and personal attributes to deliver excellent customer service and be a good all-rounder with fantastic administration and communication skills. Overall, you should have a passion for the LLHM event and Tommy’s cause.

To find out more about the London Landmarks Half Marathon visit: www.llhm.co.uk

To find out more about Tommy’s visit: www.tommys.org

To find out more about the Tommy’s Corporate Challenge visit: llhm.tommys.org/corporatechallenge

How to apply

Send your full application via email to Rhiannon Hopkin at rhopkin@tommys.org with ‘Tommy’s & LLHM Event Assistant Application’ as the subject line.

Please include your CV , a completed diversity monitoring form , and a supporting statement that answers the following 2 questions (no more than 2 pages). We regret that we cannot accept applications without all 3.

• Why do you want to work for the LLHM & Tommy’s? What is it about the role that appeals to you?
• How will your skills, knowledge, and experience enable you to be a brilliant Event Assistant? When responding to this question, please refer to the Job purpose, Key Tasks and Skills required from the job pack.

Download the job pack: www.tommys.org/sites/default/files/2025-03/TommysLLHMEventAssistantRecuitmentPack.pdf

Download the diversity monitoring form: www.tommys.org/sites/default/files/2025-03/TommysLLHMEventAssistantRecuitmentPack.pdf

Please get in touch with Rhiannon if you have any questions.

Closing date for applications is 12 pm, Monday 14th April 2025. Interviews are expected to take place on 22nd and 23rd April.

Job Types: Full-time, Permanent

Pay: £26,000.00-£28,000.00 per year

Schedule:

• Monday to Friday

Work Location: Hybrid remote in London EC4R

Application deadline: 14/04/2025