Walsham Le Willows, not far from Bury St Edmunds, Diss and Stowmarket. This in an integral role within the business that will require someone who is happy to take full responsibility for all IT Systems and infrastructure keeping this busy company functioning at all times. We are looking for someone who is happy to be hands-on when required.

The Company

Our client is a busy property maintenance company who provide a wide range of services to customers all over the UK. These include gas and electrical safety inspections, Legionella testing, CO and smoke alarm repairs and installations to tenanted properties . With over 25 years experience within the residential lettings industry the company have recently expanded their offering to include boiler installations too!. The role will be working in a lovely rural setting, with a supportive team.

The Job

This is a vast and also vital role covering responsibility for all IT services, systems, operating systems and Hardware. This includes looking after all IT support issues within the Head Office team, one small remote office and all equipment used by the engineers on the road. We are looking for someone who is experienced, ideally in a similar role and is happy to be the go-to person for the following important areas:

• Acting as IT support helping to solve all day to day issues for the internal team as well as Engineers on the road
• Setting up Laptops, PC’s, Tablets and Mobile phones
• Installing Windows 11 including troubleshooting any issues to make sure all equipment is ready for the switchover in October
• Repairs to Screens and SSDs
• Memory Replacement and upgrades
• Draytek Routers, Switches, Wifi AP
• Fibre LL NTU
• Nas Drives/ Backup
• Fixing and upgrading printers
• One Drive/ Excel Online
• CRM system Support - training Engineers and liaising with the Developers
• Ordering parts and equipment
• Fixing and issues with the telephone systems and update as required
• Working on the Servers
• Setting up emails and any adjustments needed
• Taking charge of any related ongoing projects

The Person

We are seeking someone who has previous experience in a similar role and the following skills and attributes:

• Solid IT systems, software, hardware and operating systems
• Previous experience within an IT supporting/ office equipment role
• Someone who does not take a cavalier response to things and will understand the potential repercussions of actions before taking them. Taking the time to research fully before making any changes
• Some practical, hands-on and basic electronics knowledge would be ideal.
• A curious and investigative nature and someone who is happy to research as required
• Excellent communications skills and someone who will be happy to be the go-to person in the company for all equipment and IT (and be interrupted lots!)

Pay & Hours

The role is offered on a full-time (Mon-Fri 9am-5:30pm), permanent basis and has a starting salary is negotiable depending on experience.

Important Info

Applicants will need their own mode of transport due to the remote rural location of our client 's office. Please note that the company are not accessible via public transport.

How to Apply - Please apply to Gemma Turp through our website or alternatively, you can email a copy of your CV to gemma@horizoneast.co.uk

We aim to respond with specific feedback to every applicant via email within 14 days. However, as we are a small two-person independent agency, if we are extremely busy this may take longer. If you would like feedback sooner, then feel free to contact us via email and we will come back to you ASAP.

About Horizon - Horizon Search and Selection Ltd is owned and run by Gemma and Kate from our private offices in Bury St Edmunds. We’ve been in business for 12 years but have a combined 30(ish!) years’ recruitment experience between us. We’re friendly recruitment folks and love what we do. Here, we are acting as an employment agency on behalf of our client, the employer. We act as the ‘introducers’, so if you are successful, you will be directly employed by our client. We never share your details with anyone (including our client) without your consent. Any questions? Get in touch!

GDPR - Please note that all applications and enquiries are treated in the strictest of confidence. As part of our GDPR compliance, your CV and contact details will not be held by us for longer than 30 days unless written consent to do so is requested and obtained. Your CV and contact details will never be shared by us with a 3rd party unless specific consent has been obtained to do so. For more information on our privacy policies and how we comply to the GDPR then please visit our website and click on our privacy policy at the bottom of the page.

Find us on Facebook & LinkedIn (Horizon Search & Selection Ltd) and Twitter (@HorizonEast), as well as Instagram (@horizonsearchandselection)

Job Types: Full-time, Permanent

Benefits:

• Free parking
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Reference ID: HZGT - 1474