Job Title: Customer Service Assistant Food & Beverage

Location: RHS Garden Hyde Hall

Salary: £23,400 -

Hours: Pro rata summer and winter hours

Contract: Full time permanent contracted position

As the UK’s leading garden charity, our members and visitors have a high expectation of our catering outlets. That is why we are looking for a food & Beveridge Customer Service Assistant to work at our in-house catering operation at RHS Garden Hyde Hall, Chelmsford Essex. Reporting to the Catering Operations Manager,

Details of our great benefits can be found here.

Overview of the Role: you will be required to assist in helping to greet customers, make drinks, handle payments, deliver food, clear tables, use wash-up equipment, clean down and stock up in either the Gardeners Rest Restaurant or the Clover Cafe, the role requires availability at weekends and bank holidays. Experience is not essential but is desirable. However, a willingness to learn and a passion for delivering high standards is required. Must have own transport.

For further information, please contact Anna Warren, Assistant F & B Operations Manager at annawarren@rhs.org.uk

All applications should be received by 4pm on the closing date, which is 14/04/2025

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening - and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact sharonellis@rhs.org.uk please ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

Job Type: Full-time

Pay: £23,400.00 per year

Work Location: In person

Reference ID: REQ0003376