RBC Group

RBC is a leading independent supplier of Key Support Service Solutions to the Vending, Refrigeration, Espresso, Catering & IT industries.

We are market leaders in remanufacture, logistics, installation, asset management, equipment sales & field service for these market sectors.

RBC are currently expanding the Technical Maintenance department and require an additional Field Service Engineer based in North London and surrounding area

This is a very exciting opportunity to join a very committed team in service delivery to our client base.

We fully understand that our engineers are critical to our business, ensuring that our clients equipment uptime is maximised through our stringent Response & Fix criteria.

Role

• Install and commission a wide range of Vending/Coffee/Coolers and commercial coffee equipment at client sites
• Attend and repair re-active client service requests within our core client driven Response & Fix set criteria.
• Complete planned preventative maintenance services as requested.
• Complete on-site training for client staff on the operation of the equipment.
• Ability to
• Able to plan daily routes to maximise efficiency.
• Management of spare parts stock holding in company van.
• Communicate with customer to ensure they are fully briefed on work completed and any recommendations.
• Complete electronic job sheets via company iPad.
• Assist colleagues when required.
• Pro-actively engage with all areas of the business

The Candidate/Skills Requirement

The person should be a practical, flexible and reliable with a pro-active approach to carrying out work activities.

• Ideally from a Vending/Coffee background and must be fully competent with strong electrical/electronic knowledge/experience/qualification.
• Candidates with technical maintenance experience with strong fault-finding skills from other and industries may be suitable as full training will be given to suitable candidates.
• Show initiative, motivation and focus in problem resolution.
• Knowledge of basic food hygiene an advantage as will be working in food hygiene area.
• Must be of smart appearance and fully customer focused.
• Excellent administration and organisational skills required.
• Possess a full UK driving licence.
• As this is a field-based role the working hours are based around the business needs and include a requirement to be included on a 1 in 4 weekend working rota (including bank holidays) to meet the needs of our clients.

Package

• Made up of a basic salary commensurate with the job and experience.
• Overtime payments when required.
• Monthly group/individual bonus.
• Company van.
• Company pension plan

If you are a Field Service Engineer in one of these locations and are interested in the position, please send your full CV to Emma Davies, Head of Field Service.

Job Types: Full-time, Permanent

Pay: £32,100.00 per year

Benefits:

• Company car
• Company pension
• Health & wellbeing programme

Schedule:

• Day shift
• Monday to Friday

Experience:

• Vending: 3 years (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: On the road